What are the responsibilities and job description for the REFERRALS/AUTHORIZATIONS/ NEW PATIENT COORDINATOR position at AKANE Institute?
Job Description:
AKANE Institute an Allergy, Asthma & Sleep Medicine / Behavioral Medicine practice with offices in San Diego, Santee and La Jolla. We have an immediate opening for a full-time Medical Assistant/ Front Desk for the role of Referrals/ Authorizations/ New Patient Coordinator. We are a growing practice looking for a dependable & efficient employee to grow with us.
Excellent customer service and interpersonal skills, including outstanding verbal and written communication skills are required. Previous experience with Electronic medical record & MS Office skills are required. Candidate must understand IPA's, HMO, PPO insurance and must know how to get authorizations, run insurance eligibility, register new patients.
Responsibilities and Duties
Manage and triage phone calls
Scheduling of new and existing patients
Meet and greet clients and visitors
Responsible for collection & scanning of proper ID, insurance cards, co-pays
Input of demographics into EMR at time of check in
Create and modify documents using Microsoft Word & Excel
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing
Check eligibility & benefits for upcoming appointments
Ensure all faxes are distributed & new referrals are called by the end of day
Send Referral Letters by fax to our referring doctors
Travel to the other office may be required periodically
Performs other duties as assigned
Follows all office policies and procedures either written or verbal
Understands and supports the office's HIPAA privacy practices and maintains confidentiality
Qualifications and Skills
1. Minimum of 2 years experience working in a medical office as Referral coordinator/ Authorization coordinator/ New Patient coordinator
2. EMR experience necessary
3. Previous experience with obtaining insurance eligibility and authorizations
4. Knowledge of insurance carriers & plans, IPA'S, PPO & HMO medical groups a must
5. Bilingual a plus but not necessary
6. MA certification/course certification desired but not required
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
- Uniform allowance
Medical Specialty:
- Allergy & Immunology
- Psychiatry
- Sleep Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Referrals and Authorizations: 2 years (Preferred)
- New Patient coordinator: 2 years (Required)
Work Location: In person
Salary : $24 - $26
