Marketing Operations Manager

Commercial Operations

Cambridge, MA

ID: 24R-33

Full-Time/Regular

Nearly 37 million Americans are currently affected by Chronic Kidney Disease. 37 million.

At Akebia we take that number very seriously and every day we come to work, with the purpose of bettering the lives of each person impacted by kidney disease and the renal community that serves them.

Our tenacious, passionate employees’ challenge the status quo and work to develop unique therapeutics that have the potential to set new standards of care for people living with kidney disease.

This is life-changing work, and we are all in, are you?

THIS POSITION REQUIRES SOMEONE WHO IS ABLE TO COMMUTE TO OUR CAMBRIDGE MA OFFICE 1-2 DAYS/MONTH.

The Manager of Marketing Operations is a member of Akebia’s Commercial Excellence team reporting to the Sr Director of Commercial Excellence. This role will play an integral part in supporting the commercial team and maintain key processes enabling Akebia’s goals. The primary responsibility of this individual will be operational management of the promotional material review (PRC) process and Sponsorship Process (SRC) in accordance with FDA regulations, Akebia guidelines, and PhRMA guidelines. Prior experience in PRC management and oversight for launch execution is highly desired. Additional responsibilities will include coordination of the print/production and fulfillment process, oversight of third-party vendors, and support key commercial projects for launch effectiveness.

• Facilitate the end-to end promotional materials review (PRC) process and sponsorships review process (SRC), ensuring efficient workflows and timely approvals.
• Manage the submission, tracking, and review of materials in the content management system (Promomats), collaborating closely with Regulatory, Legal, and Medical (MLR) teams to meet industry standards and compliance requirements
• Oversee the print/production and fulfillment process including fulfillment portal system implementation, and process documentation. Define, track, and report metrics related to print fulfillment to ensure ongoing process optimization, issue resolution, and material volume production and usage. Manage print/fulfillment vendor relationship
• Facilitate the day-to-day operational and project management activities related to the sponsorship and donation processes (i.e., intake, review, tracking, change of scope, reconciliation, closeout and reporting processes) Deploy promotional assets in support of local and regional sponsorships, exhibits and field presence at conferences.
• Coordinate across commercial team to prioritize assets, manage timelines, and ensure the accurate documentation and versioning of all promotional and sponsorship materials.
• Compile and deliver quarterly and annual metrics and insights for the PRC and Sponsorship Committee, tracking volume, approval timelines, compliance adherence, and impact on commercial initiatives.
• Maintain comprehensive commercial initiative project plans, outlining timelines, resource requirements, and milestones of key projects within the commercial team (ei: label updates, Brand planning, launch management, etc…)
• Support key initiatives within commercial excellence through effective project management, including field training, meetings and events, speaker’s bureau, sales enablement, and commercial operations.
  
  

Basic Qualifications

• Bachelor’s degree in business, marketing, life sciences, or a related field
• 5 years of experience in marketing operations, sales training, or commercial enablement in the pharmaceutical, biotech, or life sciences industry.
• Knowledge of promotional material review processes and compliance requirements in the pharmaceutical industry.
• Experience in content management systems for materials review (e.g., Veeva Promomats) and sponsorship management systems and other project management tools. Proficient in Microsoft Office
• Demonstrable project management skills: proven ability to manage multiple tasks to conclusion, within allotted timelines/deadlines, and without compromise to quality of work
  
  

Preferred Qualifications

• Proven organizational skills with experience managing multiple priorities
• Strong attention to detail and ability to work independently
• Exceptional verbal and written communication skills
• Launch Experience
• Solid interpersonal and teamwork skills, and a strong work ethic
  
  

Compensation

Targeted Base: 133,102-164,420*

• Base Compensation for this role will depend on a number of factors including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. Base pay is only one component of the company’s total rewards package, all regular employees are also eligible for the corporate bonus program or the incentive compensation program (if applicable), as well as equity. Additional benefits include health care, vision, dental, retirement, PTO, etc.
  
  

Are you an Akebian?

An Akebian is curious, empathetic, and values making connections to people and ideas. Akebian’s aren’t afraid of diving in and owning a process or a problem, because we all want to deliver a great solution. Akebian’s believe that we are better together because we are all working toward a common purpose – to better the life of each person impacted by kidney disease. Want to learn more about what it means to be an Akebian? Visit our website: www.akebia.com

Akebia is an equal opportunity employer and welcomes all job applicants. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.