Business Analyst

The Business Analyst is a problem solver who is team-oriented and collaborative with a desire to deliver valuable software application solutions to meet client needs. You know how to analyze, define, and document business requirements for software solutions which align with organizational goals and help our clients achieve their desired outcomes.

The primary responsibilities for this position include:
• Working alongside software engineers, designers, and other practitioners responsible for making critical decisions about product strategy.
• Expertise in Agile principles and backlog management to support frameworks like Scrum and Kanban.
• Collaborating with stakeholders and designers to decompose features into user stories with detailed acceptance criteria that can be easily understood by development team members.
• Creating a shared understanding with stakeholders and the team through documentation.
• Expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements.
• Planning and executing research activities and modern techniques to craft effective user stories and support backlog prioritization.
• Supporting the client/Product Owner and team from feature conceptualization through hand-off to end users.
• Developing and translating the Product Vision, business goals, and user value to stakeholders and team members.
• Supporting managing the Product Roadmap to serve as a visual forecast for upcoming priorities.
• Identifying, planning, and tailoring facilitation techniques to lead effective workshops.
• Leading and conducting testing such as functional, user acceptance, and 508.
• Developing and executing a variety of reports for reporting and analysis. Utilize Business Intelligence tool, contract management system, invoice payment processing system, electronic HR records system, travel system, debt management system, credit card system, and a variety of tools to support detailed analyses.
• Assessing project status issues and developing resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Developing mechanisms for monitoring project progress and for intervention and problem solving with project managers, team leads, and clients.
• Working independently and quickly become familiar with the customer’s business challenges, goals and technologies.
• Perform other duties as assigned.

Knowledge/Skills required by the position:
• You must have a minimum of 1 - 2 years of experience.
• You must have a Master’s Degree or equivalent experience.
• You must be a U.S. citizen.
• You may be required to obtain a public trust or security clearance.

Tribal Relationships:
The employee will be exposed to activity involving tribal communities. Responsible for adopting a culture of advocacy while protecting tribal interests. Must be respectful and sensitive to the unique sovereignty and tribal governance issues.

Supervisory Controls:
This position reports directly to the VP Client Services, who provides administrative direction. 

Physical Demands:
Work is primarily indoors in an office setting. No unusual physical activity is required. You may travel to Alaska, and in doing so will expose the employee to extreme cold: temperatures typically -10 up to -50 degrees below freezing wind chill for periods of up to 5 hours outside, with frequent breaks in warm dry areas. Employee must be able to lift their personal luggage and any personal equipment/supplies and climb into and out of small planes with confined spaces.

Writing/Communication:
The employee may support federal programs under contract. Contract compliance activities, including scope of work, deliverables, and reporting on contract management activities to Company leadership is required. Ability to clearly articulate and provide technical guidance and assistance to senior agency program managers in the application of the advanced principles, practices and techniques of a specialized field of engineering/science.

Teleworking: The company has a hybrid remote policy for all employees and is dependent upon the type of position. This position may be assigned to support a federal contract, or to work in office. The Company’s teleworking eligibility may not apply if the employee is supporting a federal services contract. In this instance, the employee may be subject to federal telework policies and may be required to work onsite in the federal facility when requested.

Position Sensitivity and Risk Designation: High Risk
The position may support federal or state contracts. When required, the employee must at least go through a basic background check that can yield a public trust designation to make sure you are reliable, trustworthy, and suitable for the job. A moderate risk position is likely to produce a fair amount of harm or serious damage to the public’s trust. The agency with whom the contract is with, will ask you for the necessary personal information to start the background investigation process. The amount of information you’ll need to give depends on the contract award. Following the investigation, the agency will make their trustworthiness determination.

Employee Non-Disclosure:
The employee must sign and attest to the Company’s non-disclosure statement. The employee is responsible for reporting to the Company’s Compliance, Risk and Ethics Officer any conflicts of interest, and/or provide notification of outside employment, or when release of confidential business is shared with external parties.

COVID-19: All Company Employees are encouraged to be fully vaccinated upon hiring and maintain annually thereafter. The Company follows all federal and state protocols and regulations to mitigate the spread of COVID-19 in the workplace to protect ourselves, peers and our communities from the severe illness from COVID-19. The employee may be subject to federal statues for mandatory COVID-19 vaccinations and may be required to show proof of vaccination. Reasonable accommodation from COVID-19 vaccinations will be reviewed on a case-by-case basis.