What are the responsibilities and job description for the End-User Support Technician position at Akkodis?
We are looking for a highly skilled End-User Support Technician to join our team at Akkodis. As an End-User Support Technician, you will be responsible for providing end-to-end support to our clients, including hardware and software deployment, ticket management, and inventory control.
The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, and the ability to work well under pressure. If you are passionate about delivering exceptional results and have experience in IT support, we encourage you to apply.
Responsibilities:
- Deploy hardware and software solutions to meet client needs
- Manage inventory and ensure stock is physically audited
- Handle SNOW tickets and resolve technical issues promptly
- Provide excellent customer service and support to clients
- Work closely with the team to achieve business objectives
Requirements:
- Strong understanding of IT systems and infrastructure
- Excellent problem-solving skills and attention to detail
- Ability to work well under pressure and meet deadlines
- Excellent communication and interpersonal skills
