User Experience Researcher

Akkodis is seeking a UX Researcher, IT is a Contract role with a client in New York (Hybrid). We’re ideally looking for an applicant with 5 years’ experience as a User Experience Researcher.

Pay Range: $90-$92/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Project Overview: As a UX Researcher on the Sheets team, you will conduct independent research, analyze real user behaviour and work with Designers, Product Managers and Engineers to improve Sheets for business users. Your research will be a key driver in making Sheets projects successful, and you are encouraged to find new opportunities for improving Sheets UX.

Overall Responsibilities:

• Drive user Cantered product strategy through close partnerships with Research, Design, and our product partners (PMs and Eng.)

Top 3 Daily Responsibilities:

• Work closely with executive stakeholders to understand top of mind questions and define and scope research to answer those questions
• Define the roadmap of research for foundational and strategic work across one of Sheets’ product pillars
• Collaborate with various functions & multiple teams across PA’s (e.g., Drive, Docs)

Mandatory Skills/Qualifications:

• Bachelor's degree in human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field.
• 5 years’ experience as a User Experience Researcher.
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
• Breadth of experience in qualitative research methodology, and product strategy.
• Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels.
• Excellent communication, facilitation and presentation skills.
• Evidence of strategic-level impact.
• Excited about working on large scale products, helping a very diverse user base.
• Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.

Non-Essential Skills/Qualifications:

• Mixed methods research (quantitative and qualitative)
• Previous experience working on growth or go-to-market research strategies
• Demonstrated track record of strategic and impactful research contributions, and research work with a long shelf life
• Experience executing and shaping research programs in ambiguous spaces with the ability to work independently
• Deep working knowledge and demonstrated practice of a wide range of research methodologies, their strengths/weaknesses, and when to apply them in the product life cycle
• Comfort with agile and adaptable research approaches
• Excellent track record on working with other researchers, designers, engineers, and other team members
• Excellent written and spoken communication

If you are interested in this role, then please APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance