What are the responsibilities and job description for the Wholesale Account Manager position at Akkodis?
Akkodis is seeking a Wholesale Account Manager / Specialist for one of our clients in their California market, which includes Washington, Oregon, and Nevada.
Rate Range : $55.00 / hour to $65.00 / hour; the rate may be negotiable based on experience, education, geographic location, and other factors.
Please note that this role may involve up to 95% travel.
The Wholesale Account Specialist plays a crucial role in expanding the network and enhancing the relationships between independent repair facilities and dealers.
This position focuses on three main areas : identifying and contacting new shop accounts, promoting the adoption of key software tools, and engaging Dealers in program initiatives. Target accounts include mechanical independent repair facilities and collision body shops, with the goal of integrating these shops with dealers. The specialists efforts will drive the adoption key electronic parts ordering (EPO) platforms - CollisionLink, OPSTrax, CCC, and RepairLink, streamlining the parts ordering process and enhancing collaboration between Dealers and shops. Additionally, the role involves coaching dealers to optimize software order response times and improve conversion rates.
New Shop Account Outreach
- Actively visit independent body and mechanical repair shops to form parts ordering relationships with dealers.
- Identify and connect with the shop personnel responsible for parts ordering to ensure smooth communication and relationship-building.
- Facilitate live introductions between new shop customers and dealership Parts Managers and wholesale teams to build and improve direct relationships.
- Work with dealership wholesale teams to confirm and manage live customer orders through the relevant software.
- Regularly update customer profiles in the Wholesale CRM system to enhance email capture rates and improve the effectiveness of marketing campaigns.
- Meticulously document all account visits and interactions in the Dealer CRM database to assist with Dealer account maintenance and ROI tracking.
- Identify shops that are not currently using CollisionLink, OPS, CCC, or RepairLink EPO platforms to target them for adoption initiatives.
- Persuade independent shops to collaborate with local authorized dealers by highlighting the features and benefits of the ordering platforms.
- Offer hands-on support to independent shops, assisting with EPO platform sign-up, installation, integration, and usage, as well as guiding them through the parts ordering process.
- Actively manage and escalate any issues shops encounter with platform providers, ensuring they receive timely and effective support.
- Liaise with Wholesale Parts Specialist for each Dealer contact.
- Market Kickoff Participation : Participate in market kickoff events for shop visits, working closely with Dealers to introduce new accounts and platform adoption plans.
- Share Plans and Schedules : Develop and share detailed shop contact target plans and schedules for new account outreach and software adoption with dealers and teams.
- Regularly review Dealer sales data to verify EPO platform adoption and identify areas for improvement.
- Coach Dealers on best practices for responding to orders promptly and increasing conversion rates, ensuring they maximize the benefits of the platforms.
- Identify and escalate Dealer opportunities to Dealer Management and Field Teams for additional support and development.
Required Experience
Required Education
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com
Equal Opportunity Employer / Veterans / Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https : / / www.modis.com / en-us / candidate-privacy /
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
Salary : $55 - $65
