Controls Technician

About Us

Akona Process Solutions is the result of bringing together four well-established companies—Spiroflow, Kason, Cablevey, and Marion—each with a legacy of expertise in material handling and processing. With more than 200 years of combined experience, Akona provides comprehensive equipment solutions designed to meet the unique needs of its customers.

Specializing in mixers, blenders, dryers, screeners, tubular drag conveyors, and bulk material handling systems, Akona delivers integrated solutions that streamline operations, enhance efficiency, and improve hygiene in demanding environments. Headquartered in Charlotte, North Carolina, with global centers of excellence in the USA, UK, and Germany, Akona works closely with customers across industries such as food and beverage, pharmaceuticals, nutraceuticals, and chemicals.

Job Summary

The Controls Technician – Troubleshooting and Commissioning Specialist is a hands-on role focused on diagnosing, troubleshooting, and commissioning industrial automation systems. This role involves ensuring control systems operate effectively in manufacturing environments, resolving technical issues, and supporting system integration at client sites. The ideal candidate is proficient in PLC systems and has a strong aptitude for diagnosing hardware and software challenges in real-time.

This position bridges the gap between design and operational functionality, requiring excellent technical skills, practical problem-solving abilities, and a proactive approach to client interaction. The role is vital in ensuring seamless deployment and long-term reliability of industrial automation systems, contributing to the company’s reputation for quality and innovation.

Essential Duties and Responsibilities

• Perform in-depth troubleshooting and diagnostics on industrial automation systems, including PLCs, motion control, and vision systems.
• Commission new control systems at customer sites, ensuring proper installation, configuration, and functionality.
• Analyze and resolve system issues during testing, startup, and production phases.
• Provide technical support and training to operators and maintenance personnel on system functionality.
• Collaborate with cross-functional teams, including engineering, design, and project management, to optimize system performance.
• Conduct equipment calibrations, system verifications, and functional testing to meet client specifications.
• Maintain and update technical documentation, including as-built drawings and programming adjustments.
• Identify opportunities for system improvement and provide feedback for design enhancements.
• Support the development of maintenance and troubleshooting procedures for deployed systems.
• Ensure compliance with industry standards, safety regulations, and company protocols during all commissioning activities.

Job Requirements

• Associate Degree in Engineering Technology, Industrial Electronics, Mechatronics, or a related field. Bachelor's degree preferred, but not required.
• 5 years of relevant hands-on experience in control systems troubleshooting, commissioning, or field service may be considered in lieu of formal education.
• Strong technical expertise in PLC programming (especially Allen Bradley PLCs), motion control, and vision systems
• Strong knowledge of troubleshooting and maintaining PLC systems (e.g., Allen-Bradley, Siemens).
• Familiarity with motion control, vision systems, and industrial communication protocols (e.g., Ethernet/IP, Modbus, or Profibus).
• Practical problem-solving skills with the ability to diagnose and resolve complex issues efficiently.
• Proficiency in using diagnostic tools, electrical meters, and software for commissioning.
• Excellent interpersonal and communication skills for on-site client interactions.
• Organizational skills to manage multiple projects and prioritize effectively.
• Willingness to travel frequently to client sites (75 % travel).

Licenses, Certifications or Special Qualifications

• Certifications in industrial automation (e.g., Allen-Bradley) are highly desirable.
• Valid driver’s license and ability to meet site-specific safety requirements (e.g., PPE compliance).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and/or activities may change at any time with or without notice.

We Value Diversity

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Drug and Alcohol Policy

Akona maintains a drug free workplace.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, please let us know during the application process.

Please be advised that this Job Description or any other document should not be construed in any manner as a contract of employment. Akona maintains an employment at will relationship with its employees. This means that both you and the employer retain the right to terminate this relationship at any time for any reason.

Job Type: Full-time

Pay: $40.00 - $50.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Extended hours
• Monday to Friday
• Overtime

Education:

• Associate (Required)

Experience:

• control system troubleshooting: 3 years (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

Salary : $40 - $50