Demo

HR Specialist: 25-04434

Akraya, Inc.
New York, NY Contractor
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/1/2025
Primary Skills: Emotional Intelligence-Expert, HR Policies & Compliance-Advanced, Case Management-Intermediate, Detail-Oriented-Expert, Confidentiality & Discretion-Expert

Contract: W2

Duration:12 months

Location: New York NY ()

Pay Range: $68 - $70 Per Hour

#LP

Job Summary

We are seeking an HR Specialist to provide unparalleled support and guidance to both employees and managers across a wide range of HR-related queries and cases. The ideal candidate will act as an escalation point, leveraging in-depth knowledge and resources to offer best in practice solutions, while maintaining high levels of confidentiality and empathy. This role requires strong multi-tasking skills to manage a high volume of cases effectively, ensuring adherence to policies and procedures.

Job Requirements

  • Serve as an escalation point and coaching resource for channel advisors.
  • Deliver outstanding guidance and support on complex cases beyond the initial support team's scope.
  • Contribute to the enhancement of case management protocols and playbooks.
  • Apply organizational policies consistently to ensure fair and efficient resolution of HR matters.
  • Juggle multiple cases efficiently, upholding core performance metrics and best practices in case management.

Must have Skills:

  • Exceptional communication and interpersonal abilities.
  • Robust problem-solving and critical thinking aptitude.
  • High emotional intelligence with a knack for confidential and sensitive information handling.

Industry Experience Required:

  • Proven experience (minimum 5 years) in Human Resources, providing direct support on HR matters is essential for success in this role.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in IT Staffing.

As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!

Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Salary : $68 - $70

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