What are the responsibilities and job description for the Transformation Programs & Operations Manager position at Akraya?
Primary Skills : Analytics-Expert,Opeartions-Expert, Data Analysis-Expert, Professional Services -Expert,Business Process Improvement -ExpertContract Type : W2Duration : 12 monthsLocation : Santa Clara- HybridPay Range : $90 - $95 per hour on w2This role may require travel to business meetings and events and requires reliable transportation to do so. If a hire chooses to drive with customers as their passengers or for other business reasons, hires must be in possession and maintain a valid driver’s license.Job Summary : We are looking for a Transformation Programs & Operations Manager to join our post-sales strategy team in Santa Clara, CA. This role is vital for someone passionate about analyzing complex business scenarios, developing insights through data, and driving strategic initiatives in collaboration with executive leadership. The ideal candidate will thrive in a dynamic environment, employing a mix of analytical prowess, critical thinking, and excellent relationship-building skills to enhance operations and customer experience significantly.Key Responsibilities : Analyze complex business issues to enhance customer support operations with data-driven decisions.Hunt, gather, and connect diverse data sources to generate actionable business insights.Craft executive-level reports and presentations to share findings and influence strategic decisions.Collaborate with senior executives and various teams to push forward strategic projects.Independently drive initiatives, translating insights into impactful business actions.Must-Have Skills : Exceptional data analysis and problem-solving abilities.Excellent communication and ability to present complex information simply.Proven ability to influence and build trust among senior stakeholders.Domain Experience : Prior experience in tech, customer support, or cybersecurity is beneficial but not mandatory.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Salary : $90 - $95
