Program Manager IT (India)

About Akraya
Come join a Glassdoor 'Best Places to Work' company!

Akraya has consistently ranked amongst Glassdoor's Best Places to Work, SIA's Best Staffing Firms to Temp For and the Silicon Valley Business Journal's #1 Best Places to Work.

Akraya provides Information Technology staffing and SoW based solutions nationwide. Our clients span Fortune 100 to exciting mid-market companies in the US.

We are Engineers hiring Engineers. We get technology and pride ourselves on building world-class IT teams for our clients. Our client-centric delivery teams are fine tuned to support high- volume, MSP clients as well as high touch retail clients. We partner closely with the top MSPs as well as provide SoW based IT solutions.

Akraya's Women Back To Work (WBW) program is the market-leading program addressing gender diversity and inclusion for large enterprises.

To continue our rapid growth, we are hiring a Program Managers.

Position Title: Program Manager – IT (India)
Working Hours: PST
Work Mode: Remote

Escape the daily commute and embrace the freedom of working remotely in our exciting work-from-home opportunity!

Program Manager – IT (India)
Role Overview:
We're seeking a seasoned Senior Program Manager to lead program management for IT projects, supporting clients in the technology and digital transformation space. You will be responsible for establishing reporting processes and creating direct channels with onsite Program Managers (PgMs), ensuring successful delivery, optimal resource allocation, and strategic alignment across IT initiatives.
Responsibilities:

1. Program Oversight and Coordination

• Act as the primary contact for onsite IT Program Managers handling various client accounts.
• Coordinate regular updates, align on project goals, and ensure the delivery of critical IT outcomes across multiple verticals.
  

1. Strategic Alignment and Reporting

• Design reporting systems for PgMs to track IT project metrics, risk factors, and KPIs.
• Ensure program objectives are met across technology-focused projects, aligning with organizational and client-specific goals.

1. Cross-functional Collaboration and Stakeholder Management

• Collaborate with PgMs, IT stakeholders, and client representatives to maintain high-quality deliverables.
• Communicate program status with senior stakeholders to address challenges and secure alignment on tech priorities.

1. Risk Management and Resource Allocation

• Identify risks such as cybersecurity vulnerabilities or resource shortages and manage dependencies across projects.
• Oversee resource planning to ensure smooth execution across IT infrastructure, software, and digital transformation projects.

1. Continuous Improvement and Best Practices

• Integrate program management best practices for IT projects to drive operational efficiency.
• Foster continuous improvement by evaluating tech project performance and applying lessons learned.

Qualifications:

• Experience: 8 years in Program Management or IT leadership roles, with a strong track record in IT services or digital transformation.
• Industry Knowledge: Expertise in IT program management, with familiarity in areas like software development, cloud infrastructure, and digital solutions.
• Leadership: Skilled in managing cross-functional IT teams and projects.
• Communication Skills: Strong executive-level communication skills for complex, multi-stakeholder IT environments.
• Certifications: PMP, PgMP, or equivalent, with additional IT program management or agile certifications preferred.

Why Work for Akraya:

• Incredible Company Culture: Check us out on Glassdoor!
• Best in Class Delivery Capability: We are proud of our scalable delivery teams and processes.
• Work/Life Balance: We say it, we mean it.
• Generous Benefits Package: Comprehensive health coverage, attractive rewards and benefits policy, virtual events.
• Be Yourself: Akraya encourages adding a distinctive touch to your work. We do not believe in a "one-size-fits-all " approach.
• Industry Reputation: We have built a stellar reputation for quality of service, ethics, and corporate social responsibility.

To know more about Akraya:

• Website: www.akraya.com
• LinkedIn: Akraya LinkedIn