What are the responsibilities and job description for the Market Place Associate position at Akron-Canton Regional Foodbank?
The Marketplace Associate provides excellent Partner experience through professional, courteous, and friendly interactions. This position works in a fast-paced warehouse environment, safeguarding and promoting the Foodbank’s commitment to service and safety. Primary responsibilities include weighing marketplace product, organizing, restocking and consolidating marketplace product, filling orders for the Direct Distribution and Marketplace deliveries, and maintaining a safe and clean work environment. Hourly Rate: $18 per hour; M-F 7am-3pm
Job Responsibilities:
- Assist partners in weighing marketplace carts
- Facilitate marketplace process by keeping partners moving, monitoring timeliness, and personal limits, etc.
- Work with distribution staff members in restocking, consolidating, and organizing products in the marketplace
- Fill marketplace orders for the pantry, direct distributions, POP and marketplace deliveries
- Monitor time/ temperature issues and communicate to warehouse staff and supervision when products need to be replaced/ restocked
- Keep the market place clean and safe at all times by cleaning up products on the floor and removing all safety hazards (e.g., trip hazards)
- Keep order in the marketplace while maintaining a professional and positive attitude
- Work with the Safety Manager on product recalls ensuring the food is safe for distribution
- Ensure all products are properly labeled with ingredients and that there are no open packages or possible expired products within the marketplace
- Act as a backup for loading partner orders on the distribution dock
- Perform other duties, as needed
Required Qualifications (knowledge, skills, abilities, competencies):
- High school diploma
- 1-3 years in a customer service role
- Must be able to follow all American Institute of Baking, Feeding America, Food and Drug Administration, United States Department of Agriculture, Occupational Safety Hazard Administration, and Foodbank (standard operating procedures and employee handbook) safety regulations
- Commitment to outstanding customer service
- Ability to resolve conflict in a positive way
- Ability to problem solve
- Excellent verbal communication skills
- Ability to work effectively and patiently with a diverse group of individuals, including Foodbank staff and agencies
- High level of interpersonal skills is required
- Ability to produce quality work with minimal supervision
- Must be able to operate or be trained to operate a pallet jack or tow motor ; must pass OSHA testing for lift truck operation
- Warehouse and dock experience, preferred
- Punctual, dependable, and flexible to work overtime, as needed
- Ability to maintain accurate records or metrics
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop; kneel, crouch, and taste or smell. The employee must regularly lift and/or move up to 50pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus.
Work Environment
The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. This position may include:
a. EXPOSURE TO WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.
b. EXTREME COLD - Exposure to non-weather-related cold temperatures.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The Foodbank provides equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or any other class protected by applicable law. We are committed to providing an inclusive environment free of discrimination and harassment of any kind.
Salary : $18
