What are the responsibilities and job description for the Pantry Supervisor-CANTON position at Akron-Canton Regional Foodbank?
The Pantry Supervisor will provide leadership and oversight of their assigned pantry location. The Pantry Supervisor will oversee daily operations of the pantry, ensure compliance, support continued innovation and collaboration in the Foodbank’s programmatic work, and will serve as an advocate for the people, partners and communities served by the Foodbank.
This work involves travel throughout the eight-county service territory. Annual Salary $55,000 - $57,000. Shift M-F, 8am-4pm
Job Responsibilities:
- Provide leadership, oversight, and support for the assigned pantry location(s).
- Ensure food availability at the pantry through food ordering, inventory management, and assessment of product movement.
- Collaborate on and manage available budget to maximize food availability.
- Coordinate days/hours of operation for pantry and, when able, collaborate with external stakeholders to provide access to other community services.
- Collaborate with volunteer team to ensure adequate volunteer coverage in pantry. Provide training, guidance, and oversight of volunteers.
- Ensure neighbor feedback is collected and utilized to improve pantry operations.
- Coordinate with internal and external stakeholders on communications, funding proposals, and data collection.
- Analyze available data to optimize program outreach and outcomes.
- Maintain current, concise, and detailed documentation.
- Prepare materials for external audits and other interactions as needed.
- Demonstrate knowledge about the communities served by the Foodbank and serve as an effective and informed Foodbank liaison.
- Assist in resolving complex and sensitive customer service issues, either personally, by phone, or in writing; maintain records and documents of customer service issues and/or involve leadership to ensure appropriate resolution.
- Perform other duties, as required.
Required Qualification (knowledge, skills, abilities, competencies):
- Bachelor’s Degree from four-year College or University, required; social sciences, health education, psychology, sociology, public administration degree, preferred.
- One to three years of community organizing or customer service.
- Passionate advocate for meeting the meal gap.
- Must be able to discern work priorities and meet deadlines with little supervision and be willing to travel throughout the eight-county service area when needed.
- Ability to cultivate relationships with a broad scope of stakeholders and collaborating organizations to progress the vision and mission of the Foodbank.
- Ability to maintain a high level of confidentiality in all duties.
- Demonstrate appropriate professional behavior using a high degree of tact and diplomacy in working with others; models and exercises sound judgment regarding interpersonal relationships; maintains stable performance and emotional control when faced with opposition, pressure, hostility from others or otherwise stressful conditions.
- Excellent project management and organizational ability.
- Proficient in preparing and executing effective communication strategies, both verbal and written, to a wide variety of internal and external stakeholders.
- Ability to contribute to grant writing efforts through written communication of activities and outcomes related to programming.
- Proficient in Word, Excel, Outlook, PowerPoint, with a special focus on Excel. Experience with Access or other database software desirable.
- Able to research, analyze and troubleshoot problems. Able to apply learning appropriately.
- Work independently, set priorities and anticipate reporting and communication needs of supervisor.
- Access to reliable transportation.
- Available during off-hours for communications of all kinds.
- Must be able to follow all American Institute of Baking, Feeding America, Food and Drug Administration, United States Department of Agriculture, Occupational Safety Hazard Administration, and Foodbank (standard operating procedures and employee handbook) safety regulations
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop; kneel, crouch, and taste or smell. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus. The employee is required to drive frequently and sometimes up to 4 hours round trip within our eight county service area.
Work Environment
The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Foodbank provides equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or any other class protected by applicable law. We are committed to providing an inclusive environment free of discrimination and harassment of any kind.
Salary : $55,000 - $57,000
