What are the responsibilities and job description for the Customer Relation Specialist - Commercial Roofing position at Aksarben Roofing?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
Job Summary
Responsibilities:
Client Acquisition: Actively seek out new commercial clients and build a strong customer base through networking, prospecting, and relationship-building.
Client Acquisition: Actively seek out new commercial clients and build a strong customer base through networking, prospecting, and relationship-building.
- Product Knowledge: Possess a deep understanding of commercial roofing products and services. Stay updated on industry trends, materials, and best practices.
- Sales Presentations: Conduct effective sales presentations to potential clients, showcasing the benefits of the company's roofing solutions. Address client needs and concerns.
- Account Management: Develop and maintain strong relationships with existing clients. Ensure customer satisfaction and address any issues or concerns promptly.
- Market Research: Stay informed about the competitive landscape. Conduct market research to identify potential business opportunities and stay ahead of industry trends.
- Sales Reporting: Keep detailed records of sales activities, including client interactions, sales calls, and outcomes. Provide regular reports to management.
Qualifications:
- Sales Experience: Proven experience in B2B sales, preferably in the commercial roofing or construction industry.
- Communication Skills: Excellent communication and presentation skills. Ability to articulate technical information in a clear and compelling manner.
- Negotiation Skills: Strong negotiation skills to secure favorable terms and close deals.
- Customer Relationship Management: Ability to build and maintain positive relationships with clients. Focus on customer satisfaction and retention.
- Self-Motivation: A self-driven and results-oriented individual capable of working independently and meeting sales targets.
- Technical Aptitude: Comfortable using sales and CRM tools. Basic technical understanding of roofing systems.
Salary : $50,000 - $100,000
