Account Manager

Bonus Points For:

• Manufacturing Experience
• Logistics Experience
• Procurement/Purchasing/Sourcing Experience
• Shopify Experience
• ShipHero Experience
• Adobe Photoshop & Illustrator Experience

Compensation:

$15-20/hr based on relevant experience.

About This Role:

Simply put, this position will be dedicated managing the day-to-day services, operations, and financial processes for current and prospective clients..

Roles & Responsibilities:

• Tracking performance of various client merchandise (bands, brands, businesses, etc)
  
• Daily management of Shopify online stores including analyzing performance and providing marketing plans to increase sales
• Creating tour projections for product re orders using sales performance data
  
• Creating orders in and seeing through the completion of all production tasks from design inception to product completion, shipping and delivery
• Daily maintenance of Shopify online stores including analyzing performance and inventory, as well as providing suggestions for promotions to drive traffic and increase sales
• Collaborating with various departments to execute merchandise services and ticketing/VIP campaigns
• Reviewing open invoices and account receivables reports
• Managing, updating CRM system with potential artist acquisitions
• Providing direct support to supervisor, and communicating effectively to set priorities
• Responsible and accountable for completing all tasks delegated.
  
• In the rare circumstance that you are unable to complete a task as required or by its expected due date, you will give advanced notice to your supervisor who will assist in adjusting priorities or approving schedule adjustments
• Anticipate potential issues within the order flow to avoid delays
• Troubleshoot ongoing order issues between various departments
• Answer incoming telephone calls and direct to the appropriate party
• Greet occasional walk-in visitors to our facility

Required Skills/Abilities:

• Must have client relations experience
• Must be an expert in Office applications, particularly Excel, Word, Google Sheets, etc
• Must be extremely organized and self directed, with a proven ability to effectively communicate both internally and externally, multitask, anticipate problems and deliver solutions

• Excellent verbal and written communication skills.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers and teammates.
• Excellent organizational skills and attention to detail.

Education and Experience:

• High school diploma or equivalent required; Associates or Bachelors degree in Accounting preferred.
• At least two years of related experience required.

Salary : $15 - $20