What are the responsibilities and job description for the Sports Book Game Attendant position at Akwesasne Mohawk Casino Resort?
Job Summary: We are seeking a Sports Book Game Attendant to join our team at the Akwesasne Mohawk Casino Resort. As a key member of our hospitality staff, you will be responsible for delivering exceptional guest experiences in our sports book center.
Main Responsibilities:
- Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
- Take food orders and collect payments from guests.
- Deliver food and beverage orders to bingo guests.
- Address complaints of patrons to their immediate Supervisor.
- Learn or have knowledge of the Micros system.
- Operate balances and totals receipts on register during and at end of shift, to verify sales and clear cash register.
- Remain current on all coupons, promotions, and certificates that apply to all food outlets.
- Inspect dining room serving stations and dining areas for neatness and cleanliness. As needed clean all areas where and when it is required throughout their shift.
- Call housekeeping on radio to clean up spillage, wet floors etc.
- Order, receive and restock all paper products, condiments, etc. prior to, during and prior to the end of their shift for the dining room and serving stations.
- Other duties as assigned by the Supervisor/Manager.
