What are the responsibilities and job description for the Financial Analyst position at Akytech Consulting LLC?
Position: Financial Analyst - Payment Processor/Customer Service Agent
Location: 600 Dulany St, Alexandria, VA 22314
Client: Department of Commerce - USPTO (The United States Patent and Trademark Office)
Job Type: Full-time (Hybrid) – 4 days on-site 1 days remote
Essential Duties, Responsibilities, and Requirements:
- Ability to upload Wire and ACH payments from the Fedwire automated system into FPP for processing customers deposit accounts payments, in accordance with specified procedures and standards.
- Ability to research and resolve payment processing problems in FPP.
- Process replenishment checks to customer deposit accounts in a timely manner
- Detail-oriented with ability to multi-task in a fast-paced environment.
- Experience with the use of personal computers and automated systems, electronic spreadsheets such as Excel, and word processing software, such as Microsoft Word.
- Work and interacts professionally and effectively with all levels of staff.
- Ability to meet established deadlines and work as a team player with coworkers
- Handle high volume Customer Service Calls for Deposit Accounts, Refunds and Maintenance Fess on related inquires via phone in a professional matter
- Must have strong oral and written communication skills when responding to emails for Deposit Accounts, Refunds and Maintenance Fees in a timely manner
- Flexible Work Schedule: Enjoy a work-life balance with two days of telework and standard work hours from 8:30 AM to 5:00 PM, Monday to Friday.
Salary : $20 - $25