Data Entry/Receptionist

Responsibilities:

• Answering phones and maintain phone log
• Enters complaint, case, and assessment information in web-based documentation system
• Tracks incoming reports and information.
• Assists with preparing and arranging monthly meetings
• Imputing data into Data Base
• Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
• Identifies significant individual and systemic problems affecting residents
• Tracks inventory of office items such as forms, brochures, promotional items, office supplies, and electronic equipment
• Conduct facility on-site assessments
• Assists in preparing, processing and maintaining volunteer paperwork including applications, travel, activity reports, and continuing education training hours

Skills:

• Ability to speak and understand English Required
• Strong verbal and written communication skills Required
• Knowledge of basic investigative techniques and write investigative reports Required 1 Years
• Knowledge of the rules governing Ombudsman investigations and assessments Required 1 Years
• Ability to investigate, analyze and resolve complaints. Required 1 Years
• Strong data entry and typing skills Required 1 Years
• Experience responding to customer complaints Required 1 Years
• Knowledge of long-term care facilities Highly desired
• Experience using RTC data base Highly desired
• Experience working with the elder population Highly desired

Job Types: Contract, Temporary

Pay: $17.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• Pensacola, FL 32502 (Required)

Ability to Relocate:

• Pensacola, FL 32502: Relocate before starting work (Required)

Work Location: In person

Salary : $17