What are the responsibilities and job description for the Workstation Specialist position at AKZAC Global?
Workstation Specialist will be responsible for assisting IT staff by providing Tier 2 support for hardware and software and installation and troubleshooting services. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in both a network (primarily) and stand-alone environments. The ability to use diagnostic software is required. The ability to read, understand and follow technical manuals, schematics, and documented processes in the English language is required. The ability to assemble and support a microcomputer system and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations is required. The ability to assemble and support a microcomputer system and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations is required. Specific knowledge required in LAN/WAN, TCP/IP, Remedy, MS Windows, RDP, and SCCM. The resource may also be required to document and follow technical processes. Strong communications, customer service skills, leadership, a high level of attention to detail, and the ability to function effectively in a fast-paced environment are also required.
Skills:
- Required: 2 years experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment.
- Required: 2 years experience installing and supporting laptops/docking stations.
- Required: 2 years experience installing and supporting multifunction print devices.
- Required: 2 years experience with Remedy or similar ticketing system.
- Required: 2 years experience with premise cabling (installing Cat5e/6 cable and terminations).
- Required: Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language.
- Desired: Experience with Cisco VPN router installation and support.
- Desired: Experience with Active Directory.
- Desired: Experience with Hyena System Management Software.
- Desired: Experience with Microsoft System Center Configuration Manager.
Job Types: Contract, Temporary
Pay: $21.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Remedy: 1 year (Required)
- Software troubleshooting: 1 year (Required)
Security clearance:
- Confidential (Preferred)
Ability to Commute:
- Clearfield, PA 16830 (Preferred)
Ability to Relocate:
- Clearfield, PA 16830: Relocate before starting work (Preferred)
Work Location: In person
Salary : $21 - $22