What are the responsibilities and job description for the Customer service representative position at Al's Certified Auto Repair?
Do you have a passion for providing top-notch customer service and a desire to grow your career in the automotive industry?
We are hiring an Automotive CSR who’s ready to join our dynamic team and help us deliver an exceptional customer experience.
What You’ll Do :
- Answer and direct incoming calls with a friendly and professional demeanor.
- Follow up with customers to ensure their needs are met.
- Confirm appointments and assist in scheduling.
- Accurately enter data into our systems.
- Learn the ropes to become an Automotive Service Writer.
- Act as the communication bridge between our customers and technicians, conveying customer concerns and technician findings clearly and concisely.
Who You Are :
- Cheerful and Friendly : You love creating positive customer interactions.
- Detail-Oriented : You’re thorough and organized, with an eye for accuracy.
- Eager to Learn : You’re excited to grow your skills and take on new challenges.
- A Great Communicator : You can translate technical details into clear, concise language
What We Offer :
- A supportive, team-oriented workplace.
- Opportunities for professional growth and development
Location : 3
Hours : 7 : 30 am to 5 : 30 pm, Monday through Friday
Join us in providing exceptional service and making our customers' automotive experiences stress-free!
How to Apply :
Send your resume and a brief cover letter to Hondamd@acar.biz
We look forward to welcoming you to our team!
Last updated : 2024-11-26
Salary : $18 - $20