What are the responsibilities and job description for the Accounts Receivable Clerk position at Alabama A&M University?
Description
Summary:
Under the general supervision of the Bursar, the AR clerk is responsible for securing revenue by verifying and posting receipts; resolving discrepancies. Verifies and posts all payments received the via electronic system and performs related responsibilities as required. Serves as the front-line staff at the Bursar’s Cashier window, responding professionally and courteously to all inquiries from constituents, i.e. students, parents, lenders, faculty, administrative and support staff through in-person, telephone or other electronic communications.|
Examples of Duties
Essential Duties and Responsibilities:
- Pulling payment documentation from the TMS System.
- Posting payroll deductions for tuition and parking.
- Reconciling the misc. payroll deduction account.
- Posting approved interdepartmental scholarships.
- Verify payments, some charges and adjustments made to student accounts are accurate and posted in timely manner.
- Assist in sending out receipt requests, interprets entries to students’ accounts and identifies balances by accessing Banner and referencing related documents.
- Respond to inquiries sent through Student Accounts e-mail accounts.
- Assist in placing or removing AR holds on student accounts.
- Counsel customers regarding student related functions of other College departments, i.e. financial aid, registrar, housing, admissions, etc. In order to address or refer issues not served directly by the Bursar area.
- Assist in notifying students when checks are received from outside agencies that require a student signature for processing.
- Other duties as assigned.
Typical Qualifications
Minimum Position Requirements (including years of experience, certifications, licenses, etc.):
- Associate Degree and/or 3-5 years of accounting experience.
- Experience with cash handling and point-of-sale systems.
- Able to interact with customers and provide excellent service.
- Good at counting, adding, subtracting, dividing, and multiplying.
Supplemental Information
Knowledge, Skills, and Abilities:
- Excellent Customer Service skills
- General accounting skills
- Reconciliation skills
- Excellent Interpersonal skills
