What are the responsibilities and job description for the Customer Service Officer - Overnight Position position at Alabama Community College System?
Job Overview
The Alabama Community College System is seeking a dedicated and customer-focused individual to fill the position of Customer Service Officer - Overnight Position. This role will play a vital part in maintaining a safe and secure environment for students, staff, and faculty on campus.
About the Role
As a Customer Service Officer, you will be responsible for ensuring the well-being and safety of our community. Your primary duties will include monitoring security camera feeds, maintaining a security log of events, and reporting any incidents or concerns to the appropriate authorities.
Key Responsibilities
- Monitor security cameras and report any suspicious activity to the College Police
- Maintain accurate records of incidents and events
- Communicate effectively with students, staff, and faculty to resolve issues and concerns
- Collaborate with College Police and Housing staff to ensure a safe and secure environment
Requirements
- Bachelor's degree from an accredited institution
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
- Familiarity with security protocols and procedures
Benefits
- A competitive salary range of $40,000 - $60,000 per year
- A comprehensive benefits package, including health, dental, and vision insurance
- Retirement savings plan with employer matching
- Tuition assistance program for employees and their dependents
Why Work for Us?
Join our dynamic team and contribute to the success of the Alabama Community College System. We offer a supportive and inclusive work environment, opportunities for professional growth and development, and a chance to make a positive impact on the lives of our students and communities.
Salary : $40,000 - $60,000
