Office Admin I

Job Description

Position Summary: The successful candidate will provide general office support and day-to-day operations for our medium-sized branch, often requiring travel to various locations to offer temporary assistance. This is a dynamic role that demands strong organizational skills and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Perform various loan administrative tasks, including answering borrower inquiries, resolving banking issues, processing payments, routing applications, and data entry to facilitate the loan and credit servicing process.
• Travel to different locations to provide assistance with customer service, administration, data entry, and other operational duties as needed.
• Prepare, type, and process forms related to office supplies, expense reports, and other essential documents.
• Answer incoming calls, respond to routine requests, and refer complex inquiries to relevant staff members while maintaining a professional demeanor.
• Monitor loan covenants and deadlines, index documents, manage CRM/Farm View, and ensure proper file retention.
• Compose basic correspondence on well-defined matters and complete reports following prescribed formats.
• Coordinate meetings, training activities, and seminars by arranging meeting space, coffee, and luncheon reservations, as well as making travel arrangements for department staff.

Requirements:

• High school diploma or equivalent required; three to four years of general office/clerical or customer service experience preferred.
• Banking and agriculture experience are considered assets.
• Active NMLS number is mandatory.