What are the responsibilities and job description for the Receptionist - Alabama Oncology - Float position at Alabama Oncology?
This great career opportunity is a float position that will require frequent travel throughout the Birmingham area to all Alabama Oncology clinics as needed.
SUMMARY: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Ensures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patients and medical staff. ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for the next day's appointments and prints schedules as needed.
• Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office.
• Gives patients return appointments, sets up radiological scans and obtains prior authorizations.
• Covers for all other receptionist's duties where needed.
• Must be flexible and willing to travel to all 8 Alabama Oncology sites in the Birmingham area when needed. EDUCATION AND/OR EXPERIENCE:
• High school diploma or equivalent required. Minimum one (1) year office experience, preferably in a medical setting.
