What are the responsibilities and job description for the Customer Service Representative - No Experience Required position at Alabama Professional Services?
Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs. At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial. We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career.
Alabama Professional Services is looking for a Customer Service Representative to join our growing team. By joining our APS, Inc. you will be supported by 40 years of industry experience and will serve a key role in providing excellent customer service to customers across the state of Alabama. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today!
Responsibilities :
- Answer inbound customer service calls
- Provide tactical support to other departments of the company
- Facilitate collection calls daily for past due accounts
- Schedule free service estimates
- Follow up with customers on various needs
- Keep customer records and database current
- Precise data entry
- Communicate with customers to ensure their satisfaction with our work
- Provide customers with a remarkable experience
Please note that these qualifications are tailored for an entry-level Customer Service Representative position focused on scheduling appointments and office based tasks. Adjustments may be needed based on specific company requirements and industry standards.
Qualifications :
Benefits :
If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Service Representative.
The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
