Practice Manager

Job Summary:

We are seeking a dedicated Practice Manager to oversee the daily operations of our medical practice. The ideal candidate will have a strong background in medical administrative support, acute care, managed care, and human resources.

Duties:

• Manage and direct staff assignments and activities, in accordance with office policy and applicable laws
• Understand and comply with oral surgery office HIPAA compliance
• Manage compliance with OSHA, state and federal regulations
• Know and follow oral surgery office contingency plan
• Stay current with trends, legislation and regulations in the oral surgery profession
• Focusing on scheduling and anticipating scheduling issues
• Manage patient financial accounts
• Manage the hiring and ongoing performance of staff
• Inventory and ordering of office supplies
• Manage general office issues in repairs and maintenance
• Uphold the general appearance of the entire office to meet first impressions criteria
• Updating/executing phone recordings during holidays/special hours.
• Implementing and upholding AAAASF regulations.
• Creating and facilitating AAAASF QI projects (2).

Patient Management

· Oversee patient relations and referral relations

· Receive patient complaints and respond as directed by the doctor

· Explain office policy to patients and new employees

· Monitor patient relations through periodic patient satisfaction surveys

· General Human Resources such as but not limited to: payroll, benefits administration, time tracking, event planning, appraisals and termination.

Staff Management

· Assign, direct, and manage staff duties, as directed by the doctor

· Determine staff schedules and coordinate with the Patient Coordinators

· Coordinate staff hiring process (i.e., recruiting, interviewing, hiring, etc.)

· Orient and train new staff including new management staff

· Train staff, including OSHA and HIPAA compliance

· Monitor staff performance and supervisor evaluations

· Conduct staff and salary reviews or assist the Doctor with staff reviews

· Engage in conflict resolution with all staff, and manage grievance complaints

· Make business arrangements for conferences with Doctor and staff

· Support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)

Records and State and Federal Regulations Management

· Ensure that HIPAA Notice of Privacy Practices is on display

· See that records are stored securely and handled in compliance with HIPAA regulations

· Help implement state and federal regulations

· Arrange for OSHA and risk management seminars

· Maintain staff employment records

· Update and maintain employee office manual

· Help doctor draft and implement office policies

Qualifications:

- Previous experience in a medical setting, preferably in acute care or managed care
- Proficiency in supervising and leading a team
- Knowledge of medical records systems and dental office procedures

This position offers the opportunity to lead a dynamic team in a fast-paced practice environment. If you have a passion for healthcare administration and possess the necessary skills and qualifications, we encourage you to apply for this rewarding role.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Experience:

• Management: 1 year (Required)

Work Location: In person

Salary : $60,000 - $100,000