What are the responsibilities and job description for the E-Learning Instructional Designer position at Alachua County, FL?
Minimum Qualifications
Bachelor's degree in adult education, communication, marketing, information systems, instructional design or a related field and three (3) years of experience working in employee training or adult learning which includes experience in program design and delivery of eLearning platforms and solutions or any equivalent combination of related training and experience. Applicants within six months of meeting the education/experience requirement may be considered for trainee status.
Successful completion of all applicable background checks pre-hire and ongoing are required.
Must be able to demonstrate proficiency within six months of assuming this role for technical skills necessary to use software and platforms to communicate effectively.
Position Summary
This is professional, technical and creative work designing and scripting online learning content for Organizational Development and Training in the Human Resources Department.
An employee assigned to this classification performs a variety of tasks relating to the development of online learning content, support resources and testing. This position provides technical and design expertise to support County departments and/or work functions in the development of online County-specific training programs. This position may also assist departments in the development of local, State or Federal compliance training programs.
An employee assigned to this classification performs a variety of tasks relating to the development of online learning content, support resources and testing. This position provides technical and design expertise to support County departments and/or work functions in the development of online County-specific training programs. This position may also assist departments in the development of local, State or Federal compliance training programs.
Work in this class is distinguished from higher classes by its lack of supervisory responsibilities and from lower classes by its emphasis on specialized training, the use of independent judgment, exercise of reasonable initiative and professional knowledge in the design and development of online training programs for adults.
Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports, and observation of results obtained.
Examples of Duties
This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.
Exudes a positive customer service focus.
Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.
Understands organizational goals and objectives and is able to strategically link them to appropriate learning interventions to promote greater organizational effectiveness.
Modifies user interface and existing programs to produce information and reports in response to user needs.
Develops and maintains knowledge of Easygenerator, an online learning content development-program, or any other authoring tool chosen utilized by the County.
Interacts with departmental Subject Matter Expert(s) (SMEs) to design appropriate user interface based on learning goals and to ensure technical accuracy of instructional content.
Maintains current knowledge of relevant technology as assigned.
Creates and integrates interactive elements into eLearning courses, including graphics, animation, audio, narration, interactive demos and quizzes, etc.
Collaborates with Information Technology (IT) staff as necessary to maximize the use of online learning tools and resources.
Collaborates with Information Technology (IT) staff as necessary to maximize the use of online learning tools and resources.
Provides learning management system tech support and troubleshooting for learners, including interacting with vendor support.
Organizes updates to existing learning materials for the continuous improvement of course content.
Organizes updates to existing learning materials for the continuous improvement of course content.
Supports development and/or delivery of in-person, instructor-led programs on an as-needed basis.
Creates training programs that incorporate adult learning theory and translates content to various online formats.
Maintains and creates detailed curriculum and training support materials such as training modules, quizzes/exams, and job aids for a variety of County departments.
Develops appropriate training objectives and test methods and designs instructionally valid training materials.
Develops appropriate training objectives and test methods and designs instructionally valid training materials.
Performs quality assurance testing during the development life cycle of training programs, products and materials.
Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.
NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of Easygenerator or other development software as well as Adobe Acrobat Pro, Microsoft Word, PowerPoint, and Excel.
Considerable knowledge of information research techniques and available resources.
Considerable knowledge of information research techniques and available resources.
Knowledge of eLearning and other technological solutions and the ability to effectively use these platforms to develop and deliver training.
Proficient computer skills with the ability to use current software and learn new software that supports the facilitation of online learning and development of e-courses, presentations and quizzes.
Strong communicator with superior writing and editing skills and the ability to verbally communicate effectively with staff at all levels of the organization.
Well-organized with the ability to prioritize and organize work, meet tight and/or adapt to shifting deadlines, and successfully function within a collaborative working environment.
Ability to accurately assess performance problems and use sound judgment to recommend appropriate online approaches.
Ability to plan, develop and implement effective training programs that produce measurable results for the organization.
Ability to establish and maintain effective working relationships with all levels of County employees and the general public.
Ability to convey an interest in education and represent its value to colleagues.
Ability to demonstrate proficient technical skills necessary to use software and platforms to communicate effectively.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; and use hands to finger, handle or feel.
Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment. Opportunity to work remotely, when not needed in person. Must be able to maintain an internet connection from the remote site.
The noise level in the work environment is usually moderate.
