What are the responsibilities and job description for the Lead Technician- Fire/Contents Division position at Aladdins Cleaning & Restoration?
Aladdin's Cleaning & Restoration is a leader in the restoration industry, providing top-notch services in fire, smoke and contents restoration. We are committed to helping families and business recover after disasters with compassion and professionalism. As we continue to grow, we are looking for a dedicated and experienced Fire / Smoke / Content Restoration Lead to join our team!
As a Restoration Lead, you will be responsible for over seeing restoration projects related to fire and smoke damage. You will manage a team of Technicians. ensuring that all projects are completed efficiently, safely and in line with industry standards. The ideal candidate is a hands-on leader with strong knowledge and commitment to delivering EXCEPTIONAL customer service.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Hands on Training
Career Growth Opportunities
401(k) 3% match
Referral Program
Safety equipment provided
Responsibilities
- Lead and manage a team of restoration technicians in fire, smoke and content restoration projects.
- Perform and supervise cleaning, deodorization and restoration fire / smoke-affected properties and contents.
- Conduct assessments of damage and create action plans for restoration work.
- Maintain clear communication with clients, providing updates on progress and addressing concerns.
- Ensure compliance with safety protocols and industry regulations on all job sites.
- Document job progress and maintain accurate records of work completed.
- Coordinate with home or business owner, Supervisors, Managers and other parties involved in the restoration process.
- Train and mentor new team members, fostering a customer-centric, positive and productive work environment.
Requirement
High school diploma or equivalent; additional certification fire and smoke restoration is preferred.
3 years of experience in fire, smoke or content restoration, with at least 1 year in a supervisory role preferred but not required
Strong understanding of restoration equipment, techniques and industry best practices, training provided
Ability to assess and scope a restoration loss
Experience with entering data using a iPad
Xactimate and Contents Track experience are preferred but not required
Excellent Leadership skills with the ability to motivate and guide a team.
Effective communication skills, both written and verbal.
Ability to work in challenging environments and lifting up to 50lbs.
Valid drivers license and clean driving record
Salary : $16 - $24