Coordinator, Instructional Technology and Design

Description

The Coordinator, Instructional Technology & Design role in the Center for Development and Leadership (CDL) is pivotal in supporting Alamance Community College’s curriculum and workforce development/continuing education efforts by collaborating with faculty and staff to enhance teaching and learning experiences. The position provides support, training, and assistance related to designing within the Learning Management System (LMS). Additionally, this position will contribute to enhancing academic excellence across various teaching modes, including online, hybrid, and face-to-face classroom settings, and work in coordination with the Director of Distance Learning and the VP of Workforce and Economic Development . The Coordinator, Instructional Technology & Design’s responsibilities shall include but are not limited to collaborating closely with faculty to design and develop courses, leading professional development initiatives, providing employee and student training and support, and ensuring digital accessibility compliance while adhering to the Alamance Community College (ACC) online course standards, performing quality assurance reviews, and integrating instructional design principles, educational technology, and evidence-based teaching practices to enhance student learning and success. This role is committed to creating an enriched learning experience for all students

Example of Duties

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Technology-Enhanced Curriculum Development & Faculty Support

• Collaborate on Technology-Enhanced Course Design: Work closely with faculty to design, develop, and maintain courses that integrate instructional technology (e.g., LMS tools, multimedia resources, AI applications) for enriched learning experiences.
• Educational Technology Integration: Lead initiatives to implement and train faculty on cutting-edge educational technologies, including AI and emerging digital tools.
• Ongoing Tech Consultation: Serve as the primary consultant for faculty on innovative technologies for teaching, learning, and course delivery, ensuring courses are accessible, interactive, and engaging.

2. Faculty Engagement & Development

• Technology-Focused Professional Development: Design and deliver professional development sessions (both web-based and in-person) that focus on instructional technology use, pedagogical practices, and tools like LMS, multimedia platforms, and AI.
• Faculty Support: Actively engage faculty in using instructional technologies through consultations, workshops, and ongoing tech support.

3. Online Course Training and Support

• LMS and Course Operational Support: Assist the Director of Distance Learning (LMS Administrator) with technology-based tasks such as course setup, enrollment, and content management within the LMS platform when needed. Assist with LMS operations, specifically user training and technical support, and ensure all users (faculty and students) are proficient in utilizing LMS tools for content delivery, course management, and assessments.
• Training Material Development: Create comprehensive, tech-driven training resources for LMS users, ensuring accessibility and ease of use for all stakeholders.

4. Quality Assurance in Tech-Enabled Learning

• Course Technology & Design Audits: Conduct regular audits to ensure course technology and design are current and compliant with standards like ADA, Universal Design, and Quality Matters.
• Tech-Driven Course Evaluations: Continuously review courses to assess technological effectiveness and adherence to online learning best practices.

5. Continuous Technological Improvement & Research

• Emerging Technology Research: Continuously explore new instructional tools and technologies, evaluating their relevance to current instructional practices and recommending improvements for their integration into courses.
• Innovative Tech Solutions: Analyze challenges in the digital learning environment and recommend innovative solutions that leverage instructional technology.

6. Project Leadership & Technology Adoption

• Lead Technology-Enhanced Projects: Apply project management methodologies (Agile, Waterfall) to lead technology-driven projects related to course design, faculty development, or the implementation of new learning technologies.
• Stakeholder Communication: Ensure stakeholders (faculty, administrators, and team members) are well-informed about project progress, goals, and outcomes, particularly in relation to technological adoption.

7. Outreach, Collaboration & Technological Advocacy

• Cross-Campus Collaboration: Collaborate with faculty, staff, and administrators to promote a culture of excellence in digital teaching practices, helping integrate instructional technologies into broader campus initiatives.
• Technology Advocacy: Serve as a campus advocate for the effective use of instructional technology by representing the College at local, state, and national conferences, and by participating in relevant committees.

8. Documentation & Strategic Contribution

• Technical Documentation: Maintain detailed documentation on technology tools, usage guidelines and best practices, job aids, and contribute to the CDL’s Standard of Operating Procedures.
• Strategic Technology Planning: Play an active role in shaping the CDL’s technology-driven initiatives that align with the College’s strategic goals.

Communication

• Communicate both written and verbal in a clear, concise manner.
• Write reports and provide instructions and procedures through multiple forms of software and technology tools.
• Communicate concepts through the development and delivery of presentations.
• Proactively develop relationships with other areas of the College to disseminate key information in the right format and establish contacts to facilitate future exchange of information.

Service Delivery

• Provide proactive, professional service to employees, students, prospective students, and other stakeholders.
• Provide a wide range of teaching and learning support activities within established procedures and processes to maximize academic excellence, service quality, efficiency, and continuity.
• Optimize service and support within the College through continuous monitoring and improvement.
• Perform other duties as assigned.

Problem-Solving

• Use skills and expertise to address issues, applying initiative and creativity to diagnose and resolve problems.
• Apply knowledge and skills to innovate and creatively solve problems within area of expertise.
• Investigate and analyze information, make recommendations, conduct inquiries into complaints/issues, and identify trends and problems.
• Design, develop, adapt, and test potential solutions to issues.

Teamwork and Development

• Serve as the Liaison to the Center for Development and Leadership Committee.
• Be an active participant on the team, cooperating and working with colleagues to meet team objectives and deadlines.
• Engage in the development and facilitation of training sessions provided by the Center for Development and Leadership.
• May be required to coach/train others within the department to help them acquire the relevant skills and experience needed to be successful.
• Attend various internal and external committees and working groups, representing the department.

Planning/Organizing

• Plan and prioritize own work, considering resources and tools needed to accomplish the Center for Development and Leadership objectives.
• Reprioritize work according to demand and workload.
• May provide input and the long-term plans and programs of work of the Center for Development and Leadership and Student Learning Division.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Typical Qualifications

Education and/or Experience

• Bachelor’s Degree in Instructional Design, Education, Educational Technology, or a related field, or an equivalent combination of education and experience.
• Five years of higher education teaching experience, preferably with online teaching experience
• Proficiency in using learning management systems (e.g., Moodle, Canvas, Blackboard) and other instructional technologies.
• Strong knowledge of instructional design models, educational theory, and adult learning principles.
• Demonstrated ability to create accessible learning materials that comply with ADA and Section 508 guidelines.
• Excellent written, verbal, and interpersonal communication skills.

Certificates, Licenses, Registrations

NA

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data.

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication - Able to read and interpret written information.

Business Acumen - Aligns work with strategic goals.

Cost Consciousness - Works within approved budget; conserves organizational resources.

Diversity - Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance - Dresses appropriately for position.

Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation - Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Completes work in timely manner.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong understanding of network infrastructure and systems administration with a focus on educational technology.
• Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to prioritize and manage multiple tasks and projects in a dynamic educational environment.

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate and apply concepts of basic Mathematics.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Computer Skills

To perform this job successfully, an individual should have familiarity with content authoring tools (such as Softchalk, Adobe Creative Suite, Camtasia), Spreadsheet software and Word Processing software.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Sitting
• Speaking
• Hearing

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

• Office Setting

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position

Supplemental Information

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.

For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.

EmployerAlamance Community CollegeAddress1247 Jimmie Kerr Rd
PO Box 8000
Graham, North Carolina, 27253Phone336-506-4133
336-506-4273Websitehttps://www.governmentjobs.com/ca

Job Type: Full-time

Pay: $50,808.00 - $74,208.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $50,808 - $74,208