What are the responsibilities and job description for the IT System Administrator III position at Alamance County Government?
Full salary range is posted, hiring salary will commensurate with experience. • Designs, deploys, and maintains the organization's IT infrastructure, including servers, storage, networks, and cloud environments.
• Leads complex system upgrades, migrations, and infrastructure projects, ensuring minimal downtime and system continuity.
• Configures and manages advanced virtualization environments (e.g., VMware, Hyper-V), and cloud platforms (e.g., AWS, Azure).
• Monitors system performance, proactively identify potential issues, and implement solutions to optimize performance, reliability, and security.
• Implements and enforces advanced security protocols, including firewalls, encryption, VPNs, and multi-factor authentication.
• Manages disaster recovery planning, including backups, redundancy, and failover procedures, ensuring business continuity.
• Serves as the top-level technical expert for diagnosing and resolving highly complex hardware, software, and network issues.
• Mentors and provide technical leadership to junior administrators and IT staff, sharing best practices and advanced troubleshooting techniques.
• Collaborates with cross-functional teams to assess infrastructure needs, design solutions, and align IT strategies with business objectives.
• Maintains comprehensive system documentation, including configurations, policies, and procedures.
• Stays current with emerging technologies and industry trends, advising on and implementing innovative solutions to improve IT efficiency and scalability.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Accuracy - Ability to perform work accurately and thoroughly.
- Analytical – Ability to analyze statistical data, keep accurate records and complete reports.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
- Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
- Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
- Multitasker – Ability to multi-task in a fast-paced environment.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Relationship Building - Ability to effectively build relationships with customers and co-workers.
- Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines
Education & Experience: BS/BA in Information Systems or Computer Science or relevant field required from an accredited college or university desired. Five years or more of experience in systems administration, with extensive knowledge of both on-premises and cloud infrastructure. Strong understanding of networking concepts (TCP.IP, CNS, VPN) and security best practices (firewalls, encryption, IDS/IPS)
Computer Skills: Proficient in MS Office (Excel, Word and PowerPoint Experience).
License/Credentials: Possession of a valid driver’s license, PMP highly preferred, CSM/PSM preferred.
PHYSICAL DEMANDS: | ||
N (Not Applicable) | Activity is not applicable to this position. | |
O (Occasionally) | Position requires this activity up to 33% of the time (0 - 2.5 hrs./day) | |
F (Frequently) | Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day) | |
C (Constantly) | Position requires this activity more than 66% of the time (5.5 hrs./day) | |
Physical Demands | Lift/Carry | |||||||||||||||||||||||||||||||||||||||||
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WORK ENVIRONMENT |
Office Environment |
Salary : $68,875 - $103,313