Librarian I – Emerging Technologies

Alamance County Public Libraries seeks to provide learning opportunities for all members of our community to be successful in living a larger life by nurturing the heart and the mind.

We are currently seeking an outgoing, friendly individual with the ability to build a positive rapport with a diverse community and staff, and the ability to foster an overall positive library environment.

The Emerging Technologies Librarian is responsible for a variety of technology related work duties as they relate to the library’s day to day service to the public as well as the staff.  Emphasis is on providing training, leadership, programs, services, and resources related to technology.  Technology may include equipment, devices, online services such as Hoopla, Overdrive, other digital content, the library’s website, and more.

Successful applicants must possess a curious nature and share an interest in learning, teaching, and trying new things.  They must possess strong leadership qualities, excellent computer and communication skills, and a strong work ethic.  Knowledge of professional library principles, methods, materials, practices, and the ability to work a service desk with an outgoing and welcoming manner for any assigned hours is required. This position will require presenting programs outside the library frequently, including at outdoor stops with our mobile vehicles.

 Alamance County Public Libraries functions as a department of Alamance County (N.C.) Government.

Duties include, but are not limited to:

• Learns and teaches library staff and community members about digital resources and technology equipment.
• Develops training documentation, procedures, and policies for library technology and equipment, including Discovery Lab components, Chromebook, hotspots, and any new emerging technologies added to our services/resources.
• Plans and presents digital literacy and technology-related workshops both in-person, online, and pre-recorded at the library branches and in the community, alone or in coordination with partners.
• Provides one-on-one help for patrons in conjunction with our mobile vehicles and Home Delivery services, and at partner organizations.
• Acts as the lead technology librarian and coordinates with coworkers in charge of technology at each branch.
• Working at the branch’s public service desks and on the mobile vehicles as scheduled, and following established ACPL circulation policies and procedures;
• Providing bibliographic instruction and readers’ advisory services for library patrons;
• Responding to in-house and telephone requests for information from library patrons, including complex reference questions;
• Collaborates with library staff and community partner agencies to create learning opportunities and to promote library services
• Collaborates with library staff, administration, and IT to support digital, STEAM, Discovery Lab, job and career, and other emerging technology program opportunities
• Maintains knowledge and skills in emerging technologies and digital resources
• Serve as a member of various working groups and committees within the library;
• Represent the library at professional workshops and conferences pertinent to public library services, 

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Accuracy - Ability to perform work accurately and thoroughly. 
• Analytical – Ability to analyze statistical data, keep accurate records and complete reports.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely. 
• Customer Oriented - Ability to take care of the customers' needs while following company procedures. 
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Judgment – Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasker – Ability to multi-task in a fast-paced environment.
• Person of Influence – Ability to gain acceptance of others even in sensitive situations.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. 
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.   
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
 

Essential Knowledge, Skills and Abilities:

• Knowledge and level of competency commonly associated with the completion of a Master of Library Science degree from an ALA accredited university.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Skill in operating a personal computer and utilizing a variety of software; experience with library management system software.
• Ability to work effectively with people from diverse social, economic, and ethnic backgrounds;
• Ability to deal tactfully and courteously with the public and coworkers to establish and maintain effective working relationships with superiors, subordinates, officials of other agencies and the general public;
• Knowledge of library digital resources.
• Knowledge of emerging technologies and their application in library settings.
• Knowledge of library policies and procedures.
• Skill in oral and written communication that can be used for teaching and presenting to groups.
• Ability to lead, motivate, and train staff;
• Self-motivated, detail-oriented and organized;

• Ability to handle emergencies and appropriately resolve complaints and conflicts;
• Ability to problem solve and make sound decisions;

• Excellent time management and organizational skills; 
• Great people skills, initiative, enthusiasm, and sense of humor are a must!

Qualifications, Education, and Experience Required:

Minimum Qualifications:

• Master's Degree in Library Science from an accredited program and the ability to acquire a NC Public Librarians certificate within one year of employment;

OR       Bachelor's Degree with 5 or more years of increasingly responsible professional library experience in a public library;

• Experience with computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, databases, ILS systems, Overdrive, Hoopla, etc. 

An Ideal Candidate Would Also Possess (Preferred Qualifications):

• Master's Degree in Library Science;
• Knowledge of Integrated Library Systems Software;
• Bilingual (Both written and oral fluency in more than one language);

This is full-time, 40 hours per week, benefited position.  Travel to multiple library locations within the county is regular and required.  

Applicants must be able to stand for extended periods of time, reach the top and bottom shelves, and lift 40 lbs., as well as push and pull loaded book carts. For additional information, contact Mary Beth Adams at madams@alamancelibraries.org or 336-570-6981 .

Salary : $49,286 - $52,000