What are the responsibilities and job description for the Temporary Contract Medical Foreign Language Interpreter II position at Alamance County Government?
Provide direct medical interpretation as well as written translation services for Alamance County Health Department programs which includes clinical, dental, environmental health and home visiting services.
REPOSTDuties include but are not limited to: interpreting for interaction/communication between Spanish-speaking clients and English-speaking staff; assist nutritionists, nurses, physicians, advanced practice providers, social workers, clerical and other agency staff with interpreting/translating health histories (includes interpreting/translating confidential medical terminology), present medical problems, personal data, counseling, health education instructions and materials for Spanish-speaking clients, either in clinical, patient home or work settings. Work with agency staff in the organization and implementation of special events such as health fairs, vaccination programs, etc. that provide outreach to Spanish speaking communities. Provide education and/or classes for clients and staff, orally and/or in writing, to meet agency and patient care needs. Assist in research studies and be the lead for working with Spanish population. Represent the Health Department on community planning groups that work with the Spanish speaking population and serve as a referral source when appropriate. Cross train to assist coverage of other agency duties which may include but is not limited to patient registration/check in, finance, patient appointment scheduling, medical records and staffing the information booth. Interpreters may also assist with clinic flow, answering phones, faxing, copying, performing patient reminder calls, entering patient information into the computer, maintaining patient educational materials and assisting with clinic room supplies. Assist as needed with agency emergency response efforts, communicable disease outbreak investigations and emergency shelter coverage.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Accuracy - Ability to perform work accurately and thoroughly.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Compassion - Ability to show kindness, empathy and genuine care.
- Honesty - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
- Integrity – Trustworthiness to a degree that one is incapable of being false to a trust, responsibility or pledge.
- Judgment – Ability to use good judgment and discretion as it relates to following policies and procedures.
- Safety-Minded – Creating a safe work environment; managing risks; reducing exposure liabilities.
- Teamwork – Ability to work with others successfully and productively for the common cause and desired end goal.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: Ability to proficiently read, write and interpret/translate in English and Spanish. Ability to communicate effectively in both languages with a wide range of individuals and settings. Knowledge of office equipment such as use of personal computer. Ability to use proper grammar and correct spelling. Considerable experience in dealing with the public, both in person and on the phone; good communication skills; ability to work as a team; ability to perform duties in an active environment; ability to follow instructions and interpret rules and regulations; ability to gather information and document accurately under confidential circumstances; ability to prioritize duties; meet deadlines; ability to take and record accurate measurements; general knowledge of office practices and computer literate; knowledge of nutrition and medical terminology.
ESSENTIAL PHYSICAL ABILITIES: Light type work (exerting up to 20 lbs. of force) with physical abilities that include: climbing, kneeling, crouching, reaching, standing (for sustained periods of time), walking, pushing, pulling, lifting, fingering, grasping, feeling, talking and hearing. Subject to repetitive motion of the wrist, hands, or fingers. Require close visual acuity for job duties such as transcription, extensive reading, operating computer terminal and measurement devices; and ability to work outside and inside extreme environmental conditions. May be exposed to blood or body fluids in performance of job duties.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: High school graduation and two years of experience in a health care or human services setting with demonstrated fluency in English and Spanish.
Preferred Qualifications: Graduation from a four year college or university or completion of a two year Community College Interpreter program, and/or certification of CHI or CMI.
NECESSARY SPECIAL QUALIFICATIONS: Valid N.C. driver's license and have access to a personal vehicle.
Health Department Core Values:
Alamance County Health Department is committed to maintaining and providing services with our core values in mind- Integrity, Accountability, Communication, Compassion and Teamwork.
With these core values in mind, our staff have worked to exemplify my three guiding expectations- Be Nice, Have Fun, and Prevent Harm.
PHYSICAL DEMANDS:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs./day)
Physical Demands
Stand F
Walk O
Sit F
Manually Manipulate C
Reach Outward F
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend O
Talk/Hear C
See C
Taste/Smell O
Lift/Carry
10 lbs. or less F
11-20 lbs. O
21-50 lbs. O
51-100 lbs. O
Over 100 lbs. N
Push/Pull
12 lbs. or less F
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O
Other Physical Requirements
•Vision (Near, Distance, Peripheral)
Work Environment
Subject to inside environmental conditions such as temperature changes. May be exposed to blood or body fluids in performance of job duties.
Salary : $25