FLEET OUTSIDE SALES REP-WEST TERRITORY

Purpose of Position:

Under minimal supervision, the Fleet Outside Sales Representative is responsible for maintaining and acquiring customer accounts and offers outstanding customer service as per Company standards. Manages West El Paso and Southern NM territory.

Job Specific Essential Duties and Responsibilities:

• Coordinates efforts with others to achieve group and team metrics.
• Engages in the extended mission and support group and team in achieving the team’s metrics.
• Manages existing and assigned customer base and develops new business.
• Maintains high level of product knowledge to maximize sales potential
• Keep up with market trends and work with Merchandising to ensure we are up to speed with new products for the fleet customer base.
• Follows communication protocols for requesting quotes, scheduling installation, work orders and any situation that may arise.
• Keeps track of the status of quotes and orders to ensure jobs are completed within the time frames agreed upon and will communicate with customers as necessary.
• Maintains positive communications with coworkers, customers and the general community.
• Submits call reports on a daily basis.
• Keeps constant communication with Service Desk and provides excellent and professional customer service.
• Performs other duties as assigned.

Alamo Team Member Duties and Responsibilities:

• Commits and adheres to the characteristics of the company: Kind, Smart, Diligent, and Cooperative.
• Engages in the extended mission and support group and team in achieving the team’s metrics.
• Coordinates efforts with others to achieve group and team metrics.
• Drives a culture of safety.
• Performs other duties as assigned.

Characteristics, Knowledge, Skills and Abilities:

• Bilingual in English and Spanish preferred.
• Proficient with computer skills – Microsoft Office, Internet, electronic calendar and e-mail.
• Excellent communication and listening skills.
• Excellent interpersonal and positive customer service skills and ability to relate to clients.
• Ability to work individually and as a team.
• Ability to learn products and installation services.
• Strong analytical and problem-solving skills.
• Good organization skills and attention to details and accuracy.

Education and Experience:

• Bachelor’s Degree Required
• At least 5 years of B2B sales experience (Preferably in automotive fleet or parts sales)
• Valid Driver License required.