Host (I10)

Alamo Cafe is an excellent place to apply and work if you are passionate about providing top-notch customer service and being part of a dynamic, fast-paced environment. At Alamo Cafe, we pride ourselves on our commitment to delivering high-quality food and exceptional service to our customers.

By joining our team, you will have the opportunity to work with a dedicated group of individuals who share a love for delicious food and a drive for excellence. Our supportive and inclusive work culture fosters growth and development, allowing you to enhance your skills and advance your career. Additionally, Alamo Cafe values the well-being of our employees, offering competitive pay, flexible scheduling, and a positive, energetic atmosphere. If you are looking for a rewarding job where your contributions are valued and you can make a real impact, Alamo Cafe is the perfect place for you.

Overview:

We are seeking a friendly, organized, and customer-focused Host/Hostess to join our team at Alamo Cafe. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role is pivotal in creating a positive first impression and managing the flow of the dining area efficiently.

Key Responsibilities:

• Guest Reception: Greet guests as they arrive with a friendly and welcoming demeanor. Ensure each guest feels acknowledged and valued.
• Seating Management: Manage reservations and walk-ins, efficiently coordinating seating arrangements to maximize table turnover while maintaining a smooth flow of service.
• Reservation Handling: Handle phone calls for reservations, cancellations, and inquiries about the restaurant. Maintain an organized digital reservation system.
• Waitlist Coordination: Manage the waitlist during busy periods, provide accurate wait times, and keep guests informed about their table status.
• Menu Presentation: Present menus to guests, explain specials, and provide information on menu items when needed. Providing guests with chips and salsa prior to seating them.
• Customer Service: Address guest concerns or complaints promptly and courteously. Ensure guest satisfaction by providing excellent customer service.
• Cleanliness and Organization: Maintain a tidy and organized host/hostess station and front entrance area. Ensure menus are clean and presentable.
• Collaboration: Work closely with servers, bussers, and kitchen staff to ensure efficient service and a positive dining experience for all guests.
• Safety and Compliance: Adhere to all restaurant policies, health, and safety regulations. Follow protocols for handling guest information and privacy.

Qualifications:

• Experience: Previous experience as a host/hostess or in a customer service role is preferred but not required.
• Skills: Excellent interpersonal and communication skills. Ability to multitask and stay calm under pressure. Strong organizational skills and attention to detail.
• Appearance: Professional appearance and demeanor.
• Flexibility: Ability to work evenings, weekends, and holidays as needed.
• Technology: Familiarity with reservation and point-of-sale systems is a plus.
• Certifications: Food Handlers Certification required.

Physical Requirements:

• Ability to stand for extended periods.
• Ability to move quickly and efficiently throughout the dining area.
• Ability to lift and carry items up to [weight limit, typically 10-20 pounds].

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

License/Certification:

• Food Handler Certification (Required)

Ability to Commute:

• San Antonio, TX 78232 (Required)

Ability to Relocate:

• San Antonio, TX 78232: Relocate before starting work (Required)

Work Location: In person

Salary : $10