What are the responsibilities and job description for the Client Support Associate position at Alamo City Telecommunication?
We are seeking a motivated Client Support Associate to join our team. We specialize in face-to-face sales, providing top-notch client support, and fostering a dynamic and inclusive culture. This role allows you to work independently as well as be part of a team.
As a Client Support Associate, you will be at the forefront of our sales efforts, engaging in face-to-face interactions, learning sales scripts, and mastering brand and product knowledge. This role is crucial for nurturing existing client relationships and driving new sales opportunities. If you have experience in working in an intimate one on one setting with customers, have sales experience, or retail in your background we encourage you to apply to this role and embark on a new career opportunity.
Responsibilities of the Client Support & Sales Associate:
- Engage in face-to-face sales interactions with clients, mastering sales scripts and product knowledge.
- Provide exceptional client support, ensuring their needs are met and expectations exceeded.
- Actively seek out new sales opportunities through targeted outreach and retail location visits.
- Collaborate with the sales team to develop effective strategies for achieving sales targets.
- Participate in training sessions to enhance sales skills and product knowledge.
- Provide timely reporting on sales activities and performance metrics.
- Ability to work with technology tools with overseeing sales and customer accounts and information.
- Ability to follow compliance standards and execute them when working with customers.
Requirements of the Client Support Associate:
- Previous experience in sales or customer support roles preferred.
- High school Diploma or Equivalent.
- Ability to work full time including one weekend day.
- Ability to memorize sales scripts and product details.
- Strong communication and interpersonal skills.
- Ability to learn and master sales scripts and product knowledge.
- Willingness to engage in face-to-face sales interactions.
- Commitment to providing exceptional customer service.
Job Type: Full-time
Pay: $734.46 - $1,298.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
- Professional development assistance
Compensation Package:
- Bonus opportunities
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $734 - $1,298
