What are the responsibilities and job description for the Service Bartender position at Alamo Drafthouse Cinema?
JOB DESCRIPTION:
Ensure Guests receive an exceptional experience by attending to their needs in a timely, helpful and proficient manner. Guides Guests through current menu and beverage offerings, answering questions as needed to ensure a positive Guest experience. Practices responsible alcohol service in accordance with state and local laws and St. Louis Alamo Movies, LLC alcohol policy.
OUR MISSION
Ensures that ALL GUESTS have an AWESOME EXPERIENCE, and are EXCITED to come back.
OUR VISION
To be the BEST DAMN CINEMA that HAS EVER or WILL EVER exist.
OUR CORE VALUES
Do the Right Thing
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
Foster Community
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
Give a Sh!t
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Boldly Go
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
REPORTS TO: Bar Manager
SALARY / GRADE LEVEL: Hourly / Non-Exempt
DUTIES / RESPONSIBILITIES:
- Ensures that ALL GUESTS have an AWESOME Experience, and are EXCITED to come back.
- Possess proficient knowledge of the menu in order to explain our offerings to the guests; informs them of current food promotions and specials and answer any questions.
- Accurately verifies orders and enters order into POS quickly and in proper sequence, using appropriate abbreviations and charges.
- Serves beverages to guests in a timely manner.
- Follows alcohol awareness procedures for identifying age, preventing intoxication and dealing with intoxicated guests.
- Possess proficient knowledge of liquor and food quality and beverage preparation, and keep updated on new and revised beverage recipes.
- Mixes ingredients such as liquor, soda, water and sugar to prepare cocktails and other drinks, and ensure that all drinks are prepared according to company recipes.
- Ensure a clean and well-stocked bar.
- Performs shift change and/or opening or closing duties.
- Secures all monies at the end of each shift.
- Adheres to all company safety and sanitation policies and procedures.
- Assists other team members as needed or when business needs dictate.
REQUIREMENTS / QUALIFICATIONS:
- Local Health Cards (as required) and valid Missouri ATC / SMARTCertification are required.
- High School Diploma/GED or equivalent combination of education and experience.
- Able to stand/walk for 100% of shift.
- Able to reach, bend, stoop, and wipe frequently.
- Ability to read and write English.
- Ability to verbalize and clearly respond to teammates.
- Ability to read and write handwritten notes.
YOU WILL GET:
- Competitive Salary that is commensurate with experience, job market and geographic location;
- Access to world-class health benefits;
- Paid time off;
- Additional Alamo benefits specific to position;
- Oh yeah, FREE MOVIES!!
WORKING CONDITIONS: Work is typically performed in the venue. The noise level in the work environment is usually moderate. The work involves a majority of standing, bending, stooping, twisting, climbing and some lifting up to 50 lbs.
HAZARDS: Only those present in a normal restaurant/theater setting; no known significant hazards. Work performed in the venue has minimal exposure to cleaning chemicals, cooking equipment along with minimal machinery with moving parts.