What are the responsibilities and job description for the Customer Service Representative position at Alamo Handyman LLC?
Benefits :
Opportunity for advancement
Paid time off
Competitive salary
About the Role :
Locally owned well established handyman company with a very good reputation of providing quality services is looking for an energetic customer service representative.
Responsibilities :
Scheduling / dispatching field staff to estimates and jobs.
Answering incoming phone calls.
Data entry.
Follow up phone calls with potential customers.
Requirements :
Must have a strong customer service background.
Need to have a pleasant voice over the phone.
Must be able to dispatch field staff to keep traveling to a minimum.
General working knowledge with Quickbooks and HouseCall Pro software programs a plus.
Experience with accounting principles is a plus.
Experience in the construction industry, and social media a plus.
Must have organizational and multi-tasking skills.
Perks / Benefits :
Office hours are Monday through Friday, 8 : 00 to 5 : 00 (No weekends).
Paid time off.
Growth and advancement potential.
About Us :
Company has been in business since 2007. We have a large repeat client base due to the quality of services we provide. Management has an open door policy and welcomes employee input.
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