What are the responsibilities and job description for the IT APPLICATION SPECIALIST position at Alamo Industries Inc?
Description :
Purpose of Position :
The Application Specialist is responsible for providing application support, training, implementation, and reporting. This role involves analyzing, troubleshooting, and evaluating technology issues, delivering quality services to end users, and ensuring effective use of applications.
Primary Roles :
Application Support : Assisting users by troubleshooting and resolving application-related issues.
Training : Providing guidance and training to staff on software applications, best practices, and potential IT solutions to business problems.
Implementation : Set up, configure, train and implement new software applications for business use.
Reporting : Developing and maintaining reports and queries to support business operations,
Monitoring : Evaluation and reporting related to application performance, usage, and issues.
Alamo Team Member Duties and Responsibilities :
Commits to supporting the following company core values :
Do the right thing
Ask questions and bring solutions
Take initiatives and follow through
Build relationships
Commits to supporting the company core focus :
Purpose-Matching customer wants and needs with great solutions
Upfitting vehicles
Engages in the extended mission and supports in achieving the team's metrics and rocks
Commits to a culture of safety
Performs additional duties where needed
Requirements :
Knowledge, Skills and Abilities :
Curiosity, drive, and a willingness to learn.
Excellent organizational skills.
Ability to communicate and collaborate.
Excellent problem-solving skills.
Ability to learn in a fast-paced environment.
Ability to learn and retain new skills and concepts quickly
Ability to manage IT projects
Understanding of operational workflows related to business applications
Understanding of databases and reporting tools
Education and Experience :
Bachelor's Degree in related field with at least two years of direct IT experience required or equivalent combination of education and experience.
Microsoft Office, Microsoft Active Directory, Teams, experience preferred
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