What are the responsibilities and job description for the ETS Operations Manager - Kansas City, KS position at Alamon Inc.?
Alamon, Inc. is seeking an experienced Operations Manager to drive the strategic direction and operational performance of our Enterprise Technical Solutions (ETS) department. This role will oversee business operations, personnel management, financial performance, and project execution, ensuring that growth and efficiency align with company expectations.
Key Responsibilities:
Strategic & Operational Leadership
- Direct ETS operations to meet customer, budget, and financial goals.
- Lead short-term and long-range planning, resource allocation, and policy enforcement.
- Develop and execute strategies to drive operational efficiency and profitability.
Human Resource Management
- Oversee hiring, and personnel development for the ETS department.
- Implement employee training and development programs.
- Conduct performance reviews and maintain positive employee relations.
Project Management & Compliance
- Ensure project profitability, compliance, and quality standards.
- Implement systems for efficient project tracking, documentation, and billing.
- Maintain compliance with safety and government regulations.
Marketing & Business Development
- Collaborate with leadership and marketing teams to develop strategic marketing plans.
- Represent Alamon at industry events, trade shows, and networking opportunities.
- Keep marketing materials (website, brochures, social media) up to date.
Financial Management
- Oversee division profitability and meet financial growth expectations.
- Prepare monthly and yearly forecasts and manage employee costs.
- Ensure accuracy of financial data and risk management strategies.
Quality Control & Safety
- Maintain compliance with quality and safety standards.
- Work closely with the Company Safety Manager to enhance safety procedures.
- Stay up to date with industry trends and best practices.
Administrative & Compliance Management
- Ensure accurate record-keeping for A/R, A/P, and inventory management.
- Assist in developing tools and systems to increase operational efficiency.
- Ensure timely project close-outs and billing completion.
Qualifications & Requirements Education & Experience
- Bachelor’s degree in Business Administration, Operations Management, Information Technology, Supply Chain, or a related field OR
- Minimum 5 years of experience in operations, management, logistics, or enterprise technology solutions.
Skills & Competencies
✔ Strong industry knowledge and technical aptitude.
✔ Analytical, organizational, and problem-solving abilities.
✔ Experience in financial planning, budgeting, and forecasting.
✔ Excellent client relationship management and negotiation skills.
✔ Strong written and verbal communication abilities.
✔ Proven leadership and team management experience.
✔ Familiarity with governmental regulations and compliance practices.
Minimum Position Requirements
✅ Valid driver’s license and clean driving record (no DUI/DWIs within the past 5 years).
✅ Ability to pass a background check and drug test.
✅ Willingness to travel locally, statewide, or regionally as needed.
✅ Professional attitude and commitment to Alamon’s values.
Work Environment & Physical Requirements
- Remote/hybrid position with occasional on-site support as needed.
- Ability to sit or stand for extended periods and travel to job sites.
- Must be able to lift up to 25 lbs and work in varying temperatures.
Travel Requirements
- Occasional travel required for business needs.
Compensation & Benefits
✅ Medical, Dental, and Life Insurance
✅ Paid Holidays & PTO
✅ Employer-Paid Health Insurance (for full-time employees)
✅ Employee Stock Ownership Plan (ESOP)
✅ Lodging & Transportation Provided (for travel assignments)
Work Authorization
H1B Visa sponsorship is NOT available for this position.
Equal Opportunity Employer (EOE)
Alamon, Inc. is an equal-opportunity employer and does not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
