Operations Manager / Superintendent

Job description

Overview: As a Superintendent for our window film company, you will play a crucial role in overseeing and managing the installation projects of window films across various residential, commercial, and industrial properties. You will be responsible for ensuring that projects are completed efficiently, on time, and within budget while maintaining high standards of quality and customer satisfaction. Compensation & pay rate will be based on applicable experience & results. We encourage people of all experience levels to apply, we're looking for employees who want to help grow with the company.

About Our Company:

Our small family-owned window film company specializes in providing personalized and high-quality window film solutions for large commercial properties & new buildouts. With a commitment to excellence and customer satisfaction, we offer a range of services including installation of solar control films, decorative films, safety and security films, and more. As a local business with 48 years of experience, we pride ourselves on delivering attentive customer service and craftsmanship that enhances the comfort, energy efficiency, and aesthetics of our clients' spaces. Our team combines expertise with a personal touch, ensuring each project is tailored to meet the unique needs and preferences of our customers.

Responsibilities:

• Plan, schedule, and oversee the installation of window films according to project specifications and timelines.
• Coordinate with clients, contractors, and internal teams to ensure smooth execution of projects.
• Monitor project progress, address issues promptly, and ensure adherence to safety standards.

Team Leadership:

Supervise and provide guidance to installation teams, ensuring they have the necessary resources and support to complete their tasks effectively.

• Conduct regular meetings with team members to review progress, provide feedback, and resolve any challenges that may arise.

Quality Assurance:

• Ensure that all installations meet company standards and customer expectations for quality, durability, and aesthetics.
• Conduct inspections and quality checks throughout the installation process to identify and address any deficiencies.

Customer Relations:

• Serve as a point of contact for clients during the installation process, addressing any questions or concerns they may have.
• Maintain positive relationships with clients through clear communication and professional conduct.

Budget and Resource Management:

• Manage project budgets, including materials, labor costs, and other expenses, to ensure profitability.
• Coordinate with procurement to ensure timely delivery of materials and equipment needed for installations.

Documentation and Reporting:

• Maintain accurate records of project details, including timelines, expenses, and client communications.
• Generate reports on project status, budget variance, and other relevant metrics for management review.

Qualifications:

• Proven experience in project management within the construction or related industry, with specific experience in window film installation preferred.
• Strong leadership and management skills, with the ability to motivate and mentor a team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.
• Knowledge of safety regulations and practices related to construction and installation work.
• Ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities.

Physical Requirements:

• Ability to lift and carry heavy materials and equipment.
• Comfort working at heights and in various weather conditions.

Working Conditions:

• Work primarily takes place on construction sites and client properties, requiring travel and occasional irregular hours to accommodate project needs. As well as daily commutes to Orland Park office location to gather material & supplies for jobs as needed.

Benefits:

• Competitive salary based on experience.
• Health insurance, retirement benefits, and other company perks.
• Opportunities for professional development and advancement within the company.

Application Process:

Interested candidates should submit a resume outlining their qualifications and experience relevant to this position. We look forward to reviewing your application and discussing how you can contribute to our team.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year (merit & experience based)

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

Project management: 1 year (Preferred)

Ability to Commute:

Chicago, IL (Required)

Work Location: In person