Technical Writer / Documentation Specialist

Job Purpose

The Documentation & Training Coordinator is responsible for Alan Baird Industries documentation, records and training material. They are also the subject matter expert and administrator for the Epicor ECM (electronic content management) system and the Training Management System. This position supports the administrative needs for the Quality Management System (QMS) and does not directly impact production.

Duties and Responsibilities

• Documentation & Records
• Creates procedures and training material.
• Assists others in the creation of procedures and training material.
• Responsible to ensure that production documentation is complete and appropriate.
• Owns the management of documents and records (paper and electronic).
• Electronic Content Management
• Is the subject matter expert and administrator for Epicor ECM (electronic content management) system.
• Coordinates the addition of new record and document types into Epicor ECM.
• Coordinates the addition of new functionality into Epicor ECM (document approval, electronic signatures, etc.).
• Partners with the Epicor (ERP system) administrator to coordinate functionality enhancements and interaction between Epicor and Epicor ECM.
• Training
• Owns the management of the Alan Baird Industries Training Management System.
• Works with supervisors to create training programs.
• Works with supervisors to ensure that the training matrix items are appropriate for the job functions that they are assigned to.
• Works with supervisors to ensure that training is kept up to date.
• Conducts training where appropriate.
• Works with supervisors to create training assessments to measure the effectiveness of training.
• Other
• Other duties as assigned.

Qualifications

• Requires a multidisciplined background with a focus on manufacturing processes and document control.
• Excellent organizational skills and attention to detail.
• Must have good documentation practice experience.
• Must have good listening skills in addition to excellent verbal and written communication abilities.
• Strong interpersonal skills.
• Ability to speak, read, and write in English.
• Ability to work with all levels of personnel from company president to production associates.

Education & Experience

• College diploma or equivalent
• 3-5 years of experience in document control

Working conditions

• While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, ambient air, fumes or airborne particles.
• The noise level in the work environment is usually moderate, but occasionally high requiring safety equipment to be utilized.

Physical requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk, use hands and finger, and reach with hands and arms.
• Ability to lift items weighing 10-15 lbs.

We’re proud to be an equal opportunity employer. This means we actively pursue ways to celebrate our differences and don’t discriminate based on an individual’s race (including traits historically associated with race, such as hair texture, hair type, and protective hairstyles including braids, locks, and twists), creed, national origin, nationality, religion, ancestry, age (40 or over), sex (including pregnancy), familial status, marital status, civil union or domestic partnership status, affectional or sexual orientation, gender identity or expression, mental or physical disability (including perceived disability, AIDS, and HIV status), atypical hereditary cellular or blood trait, genetic information, because of liability for service in military, status as a smoker or non-smoker, status as a registered medical marijuana user, or any unlawful criterion existing under applicable federal, state, or local laws.???

If you need assistance or an accommodation due to a disability, contact us at HR@Bairdindustries.com.