What are the responsibilities and job description for the Digital Field Officer - Cross River position at Alan & Grant?
Job title : Digital Field Officer - Cross River
Job Location : Cross River Deadline : February 18, 2025 Quick Recommended Links
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Job Summary
The Digital Field Officer is responsible for implementing and managing digital initiatives in the field to support organizational goals. This role involves overseeing digital projects, coordinating with stakeholders, and ensuring that digital tools and technologies are effectively utilized to improve operational efficiency and impact.
Key Responsibilities
Identify and recruit potential distributors and merchants in assigned areas
Assist distributors and merchants in completing know your customer (KYC) requirements
Guide new partners through the Red101 registration process
Provide training on the Red101 App features and benefits
Verify submitted KYC documents for accuracy and completeness
Follow up on any incomplete or pending KYC submissions
Encourage consistent usage of the Red101 App for digital transactions
Troubleshoot and resolve any issues merchants face while using the app
Daily visits to onboard new merchants / distributors
Daily visits to already onboarded merchants / distributors
Provide weekly progress reports to the Regional Digital Sales Specialist
Requirements
Minimum of a Bachelor's Degree or Higher National Diploma (HND) in Business Administration, Marketing, Economics, or Computer Science from any reputable institution
Minimum of 2 years working experience in the FMCG sector
Strong analytical, problem-solving, communication and interpersonal skills
Familiarity with distribution networks, retail operations, and trade marketing in the FMCG space
Goal-oriented mindset with the ability to meet onboarding and transactional targets
Technical knowledge of payments, technology, Applications and FMCG SFAs is an added advantage
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