What are the responsibilities and job description for the Special Accounts Administrator position at Alan N. Daum And Associates?
Special Accounts Administrator
Location : South Windsor, CT
Industry : HVAC
Position Overview :
Our client is seeking a detail-oriented and proactive Special Accounts Administrator to join their team in South Windsor, CT. This role is pivotal in managing administrative responsibilities for high-profile national accounts within the HVAC industry. The ideal candidate will thrive in a dynamic environment, maintain strong client relationships, and ensure the seamless execution of account-related activities.
Key Responsibilities :
Account Coordination :
Serve as the primary point of contact for assigned national accounts, ensuring timely and accurate communication.Maintain and update account records, contracts, and documentation.
Administrative Support :
Prepare reports, proposals, and presentations tailored to client needs.Process and track purchase orders, invoices, and account-specific documentation.Monitor account performance metrics and generate periodic reports for internal and client review.
Client Relationship Management :
Foster and maintain positive relationships with key account stakeholders.Address client inquiries, issues, and requests promptly and professionally.
Operational Excellence :
Collaborate with cross-functional teams, including sales, service, and logistics, to meet account requirements.Ensure compliance with client-specific agreements, industry regulations, and internal policies.
Process Improvement :
Identify opportunities to enhance account management processes and improve efficiency.Assist in the development and implementation of administrative tools and systems.
Qualifications : Education :
High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Management, or related field preferred.
Experience :
2 years of experience in account administration, customer service, or a related administrative role.Experience in the HVAC industry or a similar technical field is highly desirable.
Skills :
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Strong organizational and time-management abilities with exceptional attention to detail.Excellent written and verbal communication skills.Ability to analyze data and prepare detailed reports.Problem-solving aptitude with a proactive mindset.
Attributes :
Team-oriented with a commitment to collaboration and achieving shared goals.Adaptable and capable of managing multiple tasks in a fast-paced environment.Professional demeanor with a customer-focused attitude.
