What are the responsibilities and job description for the In-House Sales Support Representative position at Alanric Food Distributors Inc?
In-House Sales Support Representative at Cento Fine Foods
Cento Fine Foods, a leading brand in authentic Italian cuisine, is dedicated to providing high-quality, genuine products that bring the flavors of Italy to kitchens worldwide. With a rich heritage and commitment to excellence, Cento offers a diverse range of products from tomatoes and olive oil to pasta and specialty items. We are looking for a motivated and detail-oriented In-House Sales Support Representative to join our team and contribute to our mission of delivering exceptional products and service.
For more information about Cento Fine Foods, visit www.cento.com.
**Overview:**
We are seeking a motivated and detail-oriented In-House Sales Support Representative to join our sales team. The ideal candidate will provide high-quality support to our sales representatives, ensuring smooth operations and contributing to the overall success of the sales department. This role requires excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving.
**Key Responsibilities:**
1. **Sales Support:**
- Answer basic sales questions from customers and potential clients.
- Log customer data and track customer orders accurately.
- Provide exceptional support to the sales team, taking pride in a job well done.
- Input data into the computer system and maintain accurate records.
- Respond to customer inquiries via phone, email in a professional manner.
- Process sales orders and coordinate with other departments to ensure timely delivery of products and services.
2. **Coordination:**
- Plan, organize, prioritize, and coordinate sales activities.
- Schedule and coordinate sales meetings, conferences, and travel arrangements for the sales team.
- Collaborate with the marketing department to develop sales materials and promotional campaigns.
3. **Reporting and Analysis:**
- Generate and maintain sales reports, analyzing data to provide insights to the sales team and management.
- Maintain and update sales forecasts, ensuring accurate and timely reporting.
4. **Customer Relationship Management:**
- Build and maintain strong relationships with customers, providing exceptional service and support.
- Handle customer complaints and issues, working towards quick and effective resolution.
- Identify opportunities for upselling and cross-selling to existing customers
**Qualifications:**
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
- Proven experience in a sales support or administrative role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and a proactive attitude.
**What We Offer:**
- Competitive salary and benefits package.
- 401K
- A supportive and collaborative work environment.
- The chance to be part of a dynamic and successful sales team.
Salary : $23 - $25
