What are the responsibilities and job description for the Data Integrity Officer position at Alarm Central?
About us
Alarm Central is a wholesale monitoring company in Quincy, MA. We are a responsive call center. Our goal is to respond to signals in a professional, friendly and timely manner. The data entry office provides excellent customer service while accurately entering, updating and verifying customer data into our database. We are a family run business and consider our employees family as well. We strive to incorporate a fun, friendly yet professional atmosphere.
- Responsibilities:
- Inputting customer information into our database correctly and efficiently
- Verifying the accuracy of entered data by comparing it with source documents
- Transcribe information from source documents
- Identifying and correcting errors.
- Assist with administrative tasks as assigned
- Ensure data integrity and confidentiality-Escalating complex issues to appropriate personnel
- -Maintain a positive and professional demeanor during customer and staff interactions
- -troubleshoot issues that arise
- -self driven-take on new projects
- -Answering phones and responding to emails
- -Helping the dispatchers when needed
- -Understanding and learning how to dispatch
Requirements:
- Previous experience in an office or clerical role preferred
- Strong organizational skills with attention to detail
- Proficient in data entry and typing
- Familiarity with pivot tables and Excel functions is a plus
- Ability to prioritize tasks and meet deadlines
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Strong computer skills, including proficiency in Microsoft Office Suit
- Must pass Criminal Background Check
This position offers an opportunity to gain valuable experience in data entry and administrative tasks. If you are organized, detail-oriented, and have strong computer skills, we encourage you to apply.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Quincy, MA 02170 (Required)
Ability to Relocate:
- Quincy, MA 02170: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25