Job Description
Job Description
Salary : $35-$40 per hour
Job Summary :
Confidently completes all assigned system and product installations per approved design and engineered specifications of fire alarm life safety systems. Performs inspections and service as assigned. Completes all jobs and paperwork efficiently, accurately, and with high quality. Alarm Detection Systems is looking for a Level 2 (or above) experience Fire Service Technician.
Alarm Detection Systems is an EEO employer.
Essential Functions and Responsibilities :
Level E is the entry-level position and works under direct supervision. The essential duties of this position include the following :
- Demonstrate strong mechanical aptitude
- Work while being trained on the job
- Complete all required apprentice applications
- Understand and carry out instructions furnished in written, oral, or diagram form
- Read and interpret documents such as work orders and procedure manuals
- Communicate effectively with customers and coworkers
- Use hand tools and small power tools
- Use office equipment, cell phone, and computer
- Pull wire and drill holes in concrete and steel
- Assist senior technicians, under direct supervision, with the installation of all systems and products per engineered drawings, municipal, building, fire, and or any other codes
- Assist senior technicians with inspecting and testing alarm systems and extinguishers per NFPA
- Practice good housekeeping on job sites
- Perform basic mathematical calculations
- Repeatedly lift and carry equipment and tools (up to 80lbs)
- Lift ladder(s) (maximum height of 28 ft. and maximum weight of 80 lbs.)
- Participate in weekly safety training
- Use personal protective equipment (PPE)
- Learn all phases of construction, building codes, and National Fire Protection Association (NFPA) 72
- Wear assigned uniform clothing and dress professionally as indicated in employee handbook
- Maintain a good working environment / relationship with all vendors, customers and AHJs
- Confidently use time management program through laptop and / or texting systems
- Use cell phone to text Central Station to take systems on & off line, and check signals
- Submit time and attendance by job accurately through all current time and attendance programs
- Carry and display Company ID and other pocket card licenses as required by jurisdiction, municipality, or customer
- Demonstrate excellent customer service to ensure customer satisfaction and retention
- Must foster harmonious interactions and relationships and maintain basic standards of civility in the workplace
- Demonstrate reliability as a team member who gets work done and consistently meets commitments and deadlines
- Communicate constructively through the exchange of clear, direct, honest, and respectful thoughts and ideas with both internal and external individuals
- Ability to appropriately handle a great deal of stress over long periods of time
- Exemplify our mission and vision
- Must be punctual and adhere to attendance standards
- Adhere to the Code of Conduct, Confidentiality Agreement and Company Safety Policy
- Other duties as assigned by management
- Must be punctual and adhere to attendance standards
Level 1
Level 1 is the first level where professional certification begins and is expected. The essential duties of this position include the following :
Perform all duties included in the preceding levelRead and interpret prints and drawingsPerform installation of all systems and products per engineered drawings, municipal, building, fire, and or any other codes with indirect supervisionLearn to prepare a record of completion on installations to be completed and reviewed by the qualified or experienced technicianInspect and test alarm systems and extinguishers per NFPA 72 & 10Use BuildingReports standard PDAs with BuildingReports softwareAdvise the supervisor on any issue that falls outside of the scope of work for the supervisor to determine if any change orders are neededAdvise supervisor if a return to the job or additional parts are needed for completionDevelop diagnostic and troubleshooting skills for multiple brands of alarm systemsAccurately processes technician paperwork and parts for stock transfers to vehicle and jobsFleet vehicle is kept clean, organized, and stockedFleet vehicle is taken in for preventative and operational maintenance as directed and notify supervisor immediately regarding operational issuesFollow Company Vehicle PolicyMaintain safe driving habitsPrepare accurate, legible and timely work orders and reportsCSA Denver LicenseLevel 2
Level 2 is for technicians who wish to make a career out of the life safety industry. The essential duties of this position include the following :
Perform all duties included in preceding levelsBend and install conduit proficientlyPerform installation of all systems and products per engineered drawings, municipal, building, fire, and or any other codes with no supervisionAble to identify code and non-conformance issuesEnsure all systems are operational and pre-tested for final inspectionsComplete factory training for Honeywell products, including Fire-LitePrepares or reviews record of completion as the qualified or experienced technician following installationsSkillful diagnostic and troubleshooting skills for multiple brands of alarm systemsPrograms alarm panels with programmers and laptopCalls for and attends rough and final inspections with authority having jurisdiction (AHJ)Keen troubleshooting skills that result in the identification and resolution of equipment failuresPerforms service and repairs deficiencies on customer systems to the prescribed standardsAble to take on-call rotation and perform duties while alert and together enough to troubleshoot correct deficiencies or advise customers on alternative optionsAble to assist customers both in person and over the phone regarding system issuesEducates customers in the use and operation of various Fire, Security, CCTV and Access Control SystemsCSA Denver LicenseLevel 3
Level 3 and the next level of certifications are for technicians who work independently and are ready to start supervising other technicians. The essential duties of this position include the following :
Performs all duties included in preceding levelsUnderstand all phases of construction, maintains project documentation, and creates red-lined filed drawings according to code and company policyReviews and manages completion of punch listsPrepares proposal and / or works with sales to provide additional equipment to existing systems to accommodate the needs of the customer or AHJAct as the company liaison for interface with customer representative(s)Attends jobs in progress (JIP) meetings and is a regular contributor or facilitator of the meetingsPerforms job walks as neededLevel 4
Level 4 is the apex of certifications and technical skills. Technicians at this level are expected to be the subject matter experts (SMEs) in their position. The essential duties of this position include the following :
Performs all duties included in preceding levelsLeads, mentors, and trains all lower levels. Ensures training, licensing, and certifications are kept up-to-dateSets the level of standard in the number of compliments and complaints from customersIs responsible for quality assurance on all jobsSits on company committees (i.e. Safety)Attends job meetings as a representative of the companyWorks with general contractors on requirements, job schedules, and timelines, ensuring deadlines are metResponsible for company technical equipment maintenance and upkeepJob site safety representative. Resolves job hazards and complies with reports for human resourcesTracks jobs with regard to inventory, parts, and labor hoursInforms sales or obtains field change orders for jobs that have issues that fall outside of the original scope to reduce potential losses the company might incurWork with sales, administration, and contractors on warranty and as-builtsEducation / Experience :
High school diploma or equivalent is requiredTechnical / vocational certification or training preferred.Knowledge / Skills / Abilities :
Qualified technicians will demonstrate strong mechanical aptitudeGood customer service skillsExcellent verbal and written communication skills including documentation of installation actions by completing forms, reports, logs and recordsMust have or be able to achieve progressive certificationsAbility to test for NICET and any other system specialized training. Update job knowledge by participating in educational opportunities; reading professional publicationsAbility to keep personal and company equipment operating by following operating instructions, troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; completing repairs. Manage funds advanced for small purchases and submits all receipts prior to request for new advanceOperate tools effectively, including but not limited to, drills, hammers, pliers, crimpers, wire strippers, screwdrivers, wrenches, voltage meters, battery testers, PDA, cell phone, and computer and / or Laptop, keyboard, mouse, copier, scanner, fax and other office equipment as assignedOperate small power tools, ladders and / or lifts, cell phone and / or handheld radios, company vehicle and other system parts per the scope of the jobTechnicians will be considered qualified or experienced at each level based on certificates, licenses, and demonstrative technical skills.
Licenses / Certifications :
Level E All First Aid (CPR by job requirements only)
Colorado Denver Fire Installer / Inspector Apprentice Card, Denver Fire Portable
Extinguisher Apprentice Card, CSA Denver License (All levels)
Level 1 All NICET I
Colorado - Denver Electrical Signal License, Denver Access Control License
Level 2 All - NICET II
Colorado Denver Electrical Signal Supervisor License,
Denver Fire Installer / Inspector License, Denver Fire Portable Extinguisher
License, Boulder Supervisor License and Colorado Springs License
Level 3 All NICET III, OSHA 10
Level 4 All NICET IV, OSHA 30
Technicians shall provide evidence of their qualification and / or certifications when requested by the authority having jurisdiction.
Physical Demands :
Must be able to lift a minimum of 80 lbs. Must be able to use a ladder and / or scissor lift. Must possess a valid Drivers License with a good driving record. Failure to meet these requirements may result in withdrawal of employment or other employment action.
Grasping - Over 2 / 3Reaching - Over to 2 / 3Sitting - 1 / 3 to 2 / 3Standing - Over 2 / 3Bending - 1 / 3 to 2 / 3Near Acuity - Over 2 / 3Reading - 1 / 3 to 2 / 3Speaking - 1 / 3 to 2 / 3Listening - 1 / 3 to 2 / 3Typing - Under 1 / 3Writing - Over 2 / 3Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Offices, factories, schools, retail stores, outdoor parking lots, hospitals, boiler rooms, basements, attics, chemical producers, distributors, residential homes, and apartment / condo buildingsComplies with applicable safety, environment, health and waste management policies and procedures.Will be outside in all types of weather including heat, cold, rain, snow, and icy conditionsWill drive company vehicle during the day and night conditionsCompany Benefits :
We believe in providing a generous, comprehensive benefits package that includes :
Health, dental, vision, and life insurance401(k) plan with a generous company matchPaid Parental Leave ProgramCompany-paid short-term disability programPaid time off and holiday payCompany-sponsored events (friends and family welcome!)Continuous professional development opportunitiesA fun, positive, and high-energy work environment
Salary : $35 - $40
