What are the responsibilities and job description for the IT Intern position at Alarm Detection Systems?
Job Summary:
This entry-level position within the IT Department offers an opportunity to assist IT staff with daily tasks and key functions. The IT Intern will support help desk operations and gain hands-on experience across various areas of IT. This internship provides a well-rounded exposure to different IT disciplines. This is a part-time, temporary position expected to last 10-12 weeks with an estimated scheduled 20-30 hours per week.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems is an EEO employer.
Essential Functions and Responsibilities:
- Provide basic end-user support
- Assist IT staff with computer imaging, staging, and installation tasks
- Support troubleshooting and repairs for desktop computers and laptops
- Maintain open communication and a positive working relationship with staff
- Handle various on-site duties as assigned
- Maintain punctuality and adhere to attendance standards
- Follow all company policies and procedures
- Perform additional tasks as directed by management
Education/Experience:
- High School diploma or equivalent is required.
- Currently enrolled as an undergraduate or graduate student in good standing, pursuing a bachelor’s degree in Information Technology, Management Information Systems, or a related field.
Knowledge/Skills/Abilities:
- Strong verbal and written communication skills
- Basic understanding of computer hardware and software
- Proficient in database management
- Able to perform basic troubleshooting
- Technical aptitude with a willingness to learn new technologies
- Knowledge of Android and Apple smartphones
- Proficient in Microsoft Windows and Office applications
- Strong desire and drive to expand technical skills
- Excellent customer service abilities
- Exceptional attention to detail
- Strong organizational skills
- Excellent problem-solving and analytical thinking
- Skilled in gathering and analyzing information
- Demonstrates resourcefulness and initiative in completing tasks
Licenses/Certifications:
- Must have a valid state driver’s license, reliable transportation and satisfactory driving record.
- Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation (Illinois employees only).
Physical Demands:
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting
- Standing
- Finger Dexterity
- Talking
- Hearing
- Vision
- Full mobility of wrists and fingers
- Bending
- Stooping
- Kneeling
- Reaching above head
- Walking
- Crawling
- Lifting above 50 pounds
- Carrying above 25 pounds
Work Environment:
Alarm Detection Systems, Inc. maintains a quiet, non-smoking office environment.
The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Unless outlined in the remote work policy, this is an on-site position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $16
