What are the responsibilities and job description for the Account Manager position at Alarm Service Group Security?
About Us:
ASG Security is a trusted provider of home and business security solutions. We are committed to delivering top-tier alarm systems and exceptional customer support. As we expand, we seek an experienced Funding Coordinator to oversee and support our field representatives in securing funding for their accounts while nurturing a relationship with our finance company.
Job Responsibilities:
- Supervise the statuses and necessary operations of accounts actively in the funding process.
- Connect mutual customers with our associated finance companies to complete a verification process.
- Provide spontaneous and interpersonal support for in-field representatives.
- Respond to and handle consumer complaints via our finance company.
- Assist in the salesman onboarding process, including paperwork generation and profile creation.
- De-escalate consumer concerns with our representatives and mutual customers.
Requirements:
- Experience in alarm security systems, customer service, rep support and financing.
- Strong organizational and problem-solving skills.
- Excellent communication and leadership abilities.
- Ability to multitask in a fast-paced environment.
- Familiarity with security system software and monitoring platforms (preferred).
- Familiarity with financing terms and agreements (preferred)
Why Join Us?
- Competitive hourly wage
- Growth opportunities in a fast-expanding security company.
- Collaborative and supportive work environment.
- The chance to make a real impact on home and business security.
- Contribute to our efforts in saving lives and keeping homes safe.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Language:
- Spanish (Preferred)
Ability to Relocate:
- Provo, UT 84602: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20