What are the responsibilities and job description for the Branch Manager position at ALARMAX DISTRIBUTORS INC?
Branch Manager
Job Summary : AlarMax Distributors, a leading provider of security, surveillance, fire alarm, access control, and low-voltage systems, is seeking a dynamic and experienced Branch Manager to oversee daily operations of one of our branches. The Branch Manager will be responsible for driving sales, managing inventory, leading a team, ensuring excellent customer service, and achieving branch profitability and growth targets.
Reports to: VP of Sales
Supervisory:
· Will lead and supervise team of Inside Sales, Admin, and Warehouse Associates
Essential Functions:
Sales & Business Development:
- Drive branch sales performance through proactive customer engagement and strategic market development.
- Build and maintain strong relationships with contractors, integrators, installers, and dealers in the security industry.
- Identify opportunities for upselling and cross-selling security products and service.
Operations Management:
- Oversee daily branch operations including order processing, inventory control, shipping/receiving, and showroom maintenance.
- Ensure compliance with company policies and safety standards.
- Maintain accurate records of branch activities including sales, customer data, and inventory metrics.
Team Leadership:
- Recruit, train, and manage a team of inside sales reps, admin staff, and warehouse personnel.
- Set performance goals, conduct evaluations, and implement staff development initiatives.
- Foster a positive, customer-focused team culture.
Customer Service:
- Ensure high standards of customer satisfaction through efficient service, product availability, and technical knowledge.
- Resolve customer issues promptly and professionally.
Financial Oversight:
- Manage branch P&L, budgeting, and forecasting.
- Monitor expenses and identify cost-saving opportunities.
Qualifications/Skills and Experience:
- Proven experience (5 yrs) in branch management or distribution within security, surveillance, fire alarm, access control, and low-voltage systems environment.
- Strong knowledge of low voltage/security systems such as CCTV, fire alarm, intrusion, and access control products.
- Excellent leadership, organizational, and customer service skills.
- Ability to manage inventory, logistics, and operational functions effectively.
- Strong business acumen and sales-driven mindset.
- Proficiency with ERP systems and Microsoft Office Suite.
- High school diploma or equivalent required; bachelor’s degree in business or related field preferred.
Why Join Us?
- Competitive base salary and commission opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Growth opportunities in a rapidly expanding company
Apply today and take the lead in shaping the future of security distribution at AlarMax!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
