Internship - IT Technician

JOB TITLE:    IT Technician Internship

DEPARTMENT: Operations

REPORTS TO: Director of IT

STATUS: Full-Time, Stipend (Grant Funded), Exempt

Start: May 2025

PURPOSE: Will oversee all information technology issues on campus. Will also develop meaningful relationships with students to lead these individuals toward meeting their educational goals.

RESPONSIBILITIES:

1. Works with the Director of IT to oversee daily technology needs of the entire
2. Maintains the IP phone systems, webpage, computer systems, network, switches, routers, firewall, printers, and maintenance of all related equipment.
3. Manages the backup, security, and user help
4. Develops computer information resources, provides data security and control, and disaster recovery.
5. Manages the technology supplies and equipment of the college (computers, audiovisual equipment, sound system, etc.).
6. Administration of windows servers, windows computers, network, email (G-Suite) and
7. Ability to support campus audio-visual needs and sound
8. Implement systems and procedures to protect and recover ACC’s technology infrastructure and data from various levels of disaster.
9. Securing campus network and computers and providing security training for faculty and
10. Provides help desk support for faculty, staff and students during regular work hours and on occasion at other times.
11. Purchasing and managing support contracts and software
12. Purchasing and maintenance of hardware, including network devices and wiring, servers, laptops, desktops and printers.
13. Maintains a clean, safe, and unobstructed
14. Participate in other ministry opportunities as agreed
15. Carries out other duties as

SUPERVISORY RESPONSIBILITIES:

Student Workers

MINISTRY EXPECTATIONS: Alaska Christian College esteems our students and co-workers and values each as members of our community of faith. Students, faculty, staff, visitors, and vendors are all considered to be customers and it is the duty of each employee, regardless of their position, to perform to a high level of customer service. All employees are encouraged to develop meaningful relationships with students and other staff to promote the mutual growth of deeper whole-life discipleship.

REQUIREMENTS:

1. Must have significant computer technology education and demonstrated experience. Certification and/ or equivalent field experience may substitute for a degree
2. Must have knowledge of computer hardware and software, including applications, licensing, and administration/configuration.
3. Must have knowledge of network hardware and software, including firewall configuration, network configuration, and security for both wired and wireless
4. Must be able to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
5. Must have good communication skills, both verbal and written and be able to work well with users with varying technical skills, especially those with minimal technical skills.
6. Must understand and maintain the confidentiality of all information seen or
7. Detail-oriented, with a high degree of accuracy and skill in all work
8. Functions well in a cross-cultural environment has a teachable attitude, and is willing to be a team player.
9. Must be able to work independently and show good
10. Must have knowledge of Microsoft products, including Windows Server/domain, Windows, and Office products as well as Microsoft licensing and the Google Suite of
11. Must be able to work well with various
12. Must be organized, efficient, and show good time management
13. Must be reliable and dependable with regular, timely
14. Must be willing to agree to and sign a statement of Evangelical Covenant
15. Must be able to pass a background check

PLEASE NOTE: ACC is a religious organization; to be considered for an interview, candidates should submit a short statement of faith along with their application materials, and once hired, employees are required to sign a document agreeing with the Evangelical Statement of Faith and Affirmations. The Covenant Affirmations can be found here: https://covchurch.org/wp- content/uploads/sites/2/2011/02/2-Covenant-Affirmations.pdf.

• General Internship Guidelines
  • The internships will be 40 hours a week.
  • The internship begins May 2025 and concludes in May 2026.
  • Must be between the ages of 18 and 28 years old at the acceptance of the internship.
  • College graduate preferred.
  • Interns will have 15 days off for a 12 month internship and 11 days off for a 9 month internship.
  • The supervisor will set working hours.
  • Interns will be given a stipend of $1566.66 month, paid bi-weekly payroll.
  • At the completion of the internship in May, interns who complete the entire program will receive an additional $100 for each month they participate.
  • Housing included.
  • Limited meal plan included.
  • Interns will be supervised by the directors in the area which they intern.
  • Composition and documentation of a professional development plan.
  • Most work will be on campus with some local, statewide, and national travel involved.
  • October Attendance at Murdock Trust’s annual Vision and Call internship conference.
  • September and February attendance at bi-annual CYAK young adult retreat.
  • Weekly meetings and coursework with the project advisor.
  • Must be willing to agree to and sign a statement of Evangelical Covenant Affirmations and Acknowledgement of the Covenant Affirmations and ABHE statement.

WORKING CONDITIONS: These duties will be conducted in an office environment with limited exposure to hazardous materials. The majority of the shift will be spent seated and working on a computer. Must have adequate sight to meet the responsibilities of the job. Must be able to lift 40 pounds on an occasional basis.

DRESS CODE: Within the office, “business casual” dress is expected. Jeans are acceptable as long as they are clean and well-kept. If any questions arise regarding what is appropriate, speak with the supervisor.

STATEMENT OF UNDERSTANDING: This job description is intended to describe the general nature of the work being performed by the person assigned to this position and does not state or imply that it is all-inclusive. Other duties and responsibilities may be added with consideration of the job requirements and skills needed and can be changed verbally or in writing at the discretion of the job's immediate supervisor.

Salary : $100 - $1,567