What are the responsibilities and job description for the Medical Receptionist position at Alaska Fracture & Orthopedic Clinic?
FRONT DESK APPOINTMENT SCHEDULER
FULL TIME, MONDAY THROUGH FRIDAY
This position is responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into another position, e.g., receptionist/registration clerk.
Essential Job Responsibilities:
1. Schedules appointments for patients either by phone when they call in or in person after an office visit.
2. Uses computerized system to match physician/clinician availability with patient's preferences in terms of date and time.
3. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
4. Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
5. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling.
6. Consults with appointment manager about any system problems.
7. Uses customer service principles and techniques to deal with patients calmly and pleasantly.
8. The ideal candidate will have strong organizational skills, be self-directed, and have the ability to multi-task with accuracy and a can-do attitude. Outstanding customer service and phone skills are a must!
9. May be called upon to work the front desk check-in and check-out process from time to time.
MUST HAVE SCHEDULER EXPERIENCE OF AT LEAST 1-2 YEARS!
Please email resume and references to info @afoc.com
Benefit package for the position includes:
** Paid Time Off
** Health/Dental/Vision Insurance
** Long Term Disability and Life Insurance
** Profit Sharing and 401k.
SALARY: DOE
Job Type: Full-time
Job Type: Full-time
Pay: From $18.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $18